St. Peters Surgery
Kat S. one year ago • From Google
Poor
Mixed care and unprofessional staff at clinic
I experienced excellent medical attention from my assigned nurse. However, during my wait, I witnessed the front desk staff treating an elderly patient with shocking disrespect. They were completely indifferent to his questions, and would exchange condescending glances behind his back. Their unprofessional behavior made me feel that if I needed to interact with them about my own medical needs, I would have felt extremely uncomfortable and discouraged.
I visited for a medical consultation, and the physician was completely dismissive. She consistently interrupted me and showed zero interest in my medical history. Throughout the entire appointment,..
St. Peters Surgery
magderie b.
On Friday, 27 June 2025, I submitted a repeat prescription request via email for my 4-month-old baby battling severe reflux. Despite repeated attempts through various communication channels, the..
St. Peters Surgery
Susanne (.
The medical personnel, both physicians and support staff, have consistently demonstrated exceptional compassion and a willingness to assist me.
St. Peters Surgery
Kath C.
Despite the medical staff's competence, scheduling an appointment via telephone is incredibly challenging. I found myself trapped in a seemingly endless queue, subjected to unbearable background..
St. Peters Surgery
Carly F.
Steer clear of this place! The personnel lack basic courtesy, and scheduling an appointment is nearly impossible. Even if you manage to secure a slot, be prepared to waste significant time..
St. Peters Surgery
Suzy G.
Been a loyal patient here for years, and while developing their app took some time, that's my only minor critique. The medical staff are incredibly compassionate and professional - absolutely no..
St. Peters Surgery
D W.
Attempting to contact them by phone is futile, electronic consultations go unanswered, and on the rare occasion you do get seen, the healthcare provider seems irritated and eager to rush you out...
St. Peters Surgery
Steven H.
Absolutely dreadful. I've been attempting to sign up with this company for nearly eight weeks. Their communication is non-existent. Whenever I phone, the receptionist repeatedly claims they're..
St. Peters Surgery
robert k.
I am deeply concerned about the manner in which your practice operates, displaying an utterly unprofessional and unresponsive approach to service. Fundamentally, you are completely incompetent, and..
St. Peters Surgery
Wendy S.
I've been registered with this medical practice for close to three decades, and I can honestly say I've experienced very few issues. While appointment availability can sometimes be challenging, I..
St. Peters Surgery
Oswald W.
Undoubtedly the most poorly managed medical practice in Southampton. Complaints are universal among patients. The reception staff are consistently unhelpful, dismissing patients with instructions to..
St. Peters Surgery
Sarah P.
I have absolutely no complaints about this medical practice. After returning to Southampton, I've encountered a few health concerns, with one being particularly persistent, but the healthcare team..
St. Peters Surgery
Rosemarie P.
I've been a long-standing patient at St Peter's surgery, and I must say, their services have never been better! I feel truly fortunate to receive care from this exceptional medical practice.
St. Peters Surgery
Shirl W.
My partner underwent triple bypass surgery and requires ongoing medication, yet St. Peters has been consistently mishandling his prescription for nine months. Despite him meticulously emailing the..
St. Peters Surgery
Greg J.
This general practitioner is absolutely dreadful. The doctor verbally mistreated my wife and a friend with special needs. Their appointment scheduling is archaic, forcing patients to call on the..
St. Peters Surgery
S S.
Extremely discourteous front desk staff
St. Peters Surgery
Judith D.
My spouse and I have received outstanding, skilled, empathetic, and prompt care from every staff member, including physicians, nursing personnel, and front desk representatives. The entire process..
St. Peters Surgery
Faine B.
I've consistently had positive experiences with this service. However, their lack of an online appointment scheduling system is a significant drawback. It's surprising and inconvenient that in our..
St. Peters Surgery
Chris V.
Terrible employees who show zero empathy or flexibility for personal situations. Their online consultation is completely useless since they never actually approve anything. I'd give them zero stars..
St. Peters Surgery
A A.
A complete disaster. Their ineptitude is endangering patients, and they show absolutely no concern! I have yet to encounter a single staff member at this practice who demonstrates any genuine..
St. Peters Surgery
Katherine W.