RA

Rehana A. 2 years ago • From Google

Rating

Bad

Mixed care with terrible front desk service

While certain physicians like Dr. Jabeen are exceptional, the front desk staff are dismally inadequate. Their consistent demeanor is marked by discourtesy, unhelpfulness, and a striking lack of professionalism, which becomes even more aggravating considering calls are documented, yet they appear to suffer no repercussions. It's perplexing how whenever a patient attempts to discuss concerns with management, the supervisor mysteriously vanishes. The hiring standards for reception seem remarkably low, with seemingly no emphasis on proper training or even the most fundamental customer service skills.

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