HP

Hans P. 7 years ago • From Google

Rating

Average

Mixed care with unexpected medical oversight

My experience here has been quite nuanced. Initially, I was misled by a receptionist who claimed my MRI was clear, when in reality, I had an arachnoid cyst in my brain. However, I've also had remarkably positive interactions with various medical staff. On one occasion, despite being 30 minutes late, they accommodated me without any requirement to do so. Notably, Jill stood out as exceptionally compassionate and empathetic. Their e-consult service shows promising potential, though I believe it would benefit from more specialized templates tailored to different consultation types, as the current generic form often fails to address specific individual inquiries effectively.

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