IR

Isabela R. one year ago • From Google

Rating

Poor

Mixed experience with caring doctors and rushed reception

The medical professionals are compassionate and attentive to patients. However, the newer receptionist, unlike the kind Turkish lady whose name I regrettably can't recall, seems perpetually rushed and lacks proper patient care. She abruptly ended the phone call without checking if I required additional assistance or had further questions. What if someone needed to schedule another appointment or seek clarification? I'm not just expressing concern for myself, but for those who might struggle to wait 20 minutes for their call to be answered. Basic courtesy, respect, and empathy are essential qualities that everyone should possess, and this is especially true for those working in public healthcare services. Thank you.

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