Kingswood Surgery
Rachel T. 3 years ago • From Google
Average
Mixed experience with compassionate care and rude reception
I've received outstanding care from Dr Santos, the midwife, and other staff members. My most recent consultation with Dr Santos was incredibly helpful, and I was truly appreciative of his attentiveness. Sarah was wonderful during my brief pregnancy and went out of her way to follow up and provide support. Unfortunately, my experience today was marred by the receptionist's attitude. When I approached the front desk, she turned and looked at me with what seemed like pure contempt, making me feel like an unwelcome nuisance. Moreover, when I inquired about a delicate matter, her demeanor suggested complete indifference. While I understand the day was likely hectic, as a professional educator, I know it's unacceptable to treat anyone—be it a parent or student—with such disrespect simply because you're feeling overwhelmed. I'm hoping this is just an isolated incident, but if I'm honest, my previous interactions haven't been particularly positive either!
Dr Santos is truly an exceptional healthcare professional. His approach is meticulous, addressing every aspect of my medical concerns with great care. He goes above and beyond to ensure patient..
Kingswood Surgery
Manzer H.
If you're looking to add unnecessary stress to your life, this medical practice is perfect. They provide zero reminders for appointments, force you to endure incredibly long wait times on calls, and..
Kingswood Surgery
tomags t.
Completely ineffective communication setup where you endure lengthy hold times just to reach the front of the queue, only to discover that when you finally get there, the receptionist is..
Kingswood Surgery
Divya S.
Terrible customer service; staff displayed complete lack of compassion. The front desk personnel were incredibly unaccommodating. I'm shocked by how medical professionals can be so callous towards a..
Kingswood Surgery
Andy H.
I wasn't a regular patient at this clinic, but was referred for some tests. Initially, I had reservations after scanning previous feedback. Upon arrival, I was greeted by an exceptionally..
Kingswood Surgery
umer i.
This is the second time this has occurred with Dr. Sangheeta Sreenivas, and we question her medical credentials. She appears to be an extremely unprofessional physician. My wife has been..
Kingswood Surgery
Asim J.
Terrible medical practice that completely fails to communicate. They never pick up the phone and provide zero assistance when you need help.
Kingswood Surgery
Paul T.
Terrible encounter. I was experiencing alarming health issues and desperately needed medical attention. The staff were incredibly unhelpful and patronizing. I was made to feel incompetent and was..
Kingswood Surgery
Nina G.
What a terrible ordeal. Following a month-long struggle to secure an appointment, I finally saw a physician who completely dismissed my described symptoms. She claimed she would provide a..
Kingswood Surgery
Nauman A.
The team was exceptionally welcoming and took great care to provide a comprehensive explanation of the proposed solution.
Kingswood Surgery
Alan D.
I completely agree with Diane's sentiments regarding the absurd digital booking platform instead of traditional phone scheduling. It introduces unnecessary anxiety to any medical issue or health..
Kingswood Surgery
ravi k.
Dr. S's meticulous approach to diagnostic procedures and comprehensive evaluations was truly appreciated. The prescribed treatment strategy proved successful in enhancing my overall well-being.
Kingswood Surgery
Christina G.
Georgie Dwyer is hands down the most exceptional healthcare professional I've encountered throughout my extensive medical history. Her compassionate approach and genuine empathy truly set her apart...
Kingswood Surgery
Madiha K.
Initially, I harbored some skepticism based on earlier feedback, but my recent visit to Kingswood Surgery completely transformed my perspective. The moment I entered, I was met with a friendly..
Kingswood Surgery
Ethan l.
Attempting to contact their support is a nightmare. Phone calls consistently drop, or if by some miracle you connect, you're left listening to endless ringing. The customer service team appears..
Kingswood Surgery
Harris N.
I appreciate Dr. Santos's exceptional care and expertise.
Kingswood Surgery
missy o.
This medical practice is incredibly frustrating due to their apparent unwillingness to accept patients. Moreover, it seems they are particularly reluctant to see pediatric patients, which is..
Kingswood Surgery
Keller K.
Completely ineffective medical practice that's perpetually shut down, citing staff health issues. Their mandatory booking website is utterly dysfunctional, and the login process is absurdly..
Kingswood Surgery
Julie P.
Steer clear... avoid this surgical option at all costs
Kingswood Surgery
Daniel w.
Absolute disaster of a medical procedure with zero availability for scheduling, disrespectful personnel, and a complete mockery of healthcare delivery.
Kingswood Surgery
sadia m.