SB

Sabira B. 7 years ago • From Google

Rating

Average

Mixed experience with doctors and terrible reception

Exceptional Medical Professionals. Front desk service is abysmal. This morning's attempt to contact the clinic was extremely challenging. Upon finally connecting, the Receptionist intentionally terminated the call. My subsequent call was met with equal indifference. While I understand an immediate appointment wasn't possible, the Receptionist refused to provide any constructive information about future availability and appeared increasingly irritated. When I inquired about her apparent frustration, she claimed background noise prevented clear communication. These are the individuals responsible for patient interactions. Shouldn't basic courtesy be a fundamental expectation? I truly dislike having to share such critical observations.

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