Healthy Prestatyn
John C. 2 years ago • From Google
Excellent
Mixed experience with helpful and unhelpful staff
went to book an appointment and was directed to use computer or phone, both of which were unhelpful. Eventually told I'd hear back in 48 hours. A bit more warmth would be appreciated! Months later, I'm happy to update: today I met a delightful receptionist and an incredibly professional nurse. Ten out of ten! New review 2024: my daughter booked an online appointment, and the physiotherapist was exceptionally kind, friendly, and reassuring about my condition. Again, 10 out of 10, no issues at all. Laptop contact led to a truly helpful and comforting appointment. Everyone involved was wonderfully nice and professional! Thank you all. New review 18 April: I've experienced nothing but kindness, understanding, and efficiency regarding my health issues over the past two months and want to express my sincere gratitude to everyone involved. However, this morning I encountered a receptionist I've met before who lacks the essential skills for interacting with patients who are unwell and vulnerable. Her demeanor starkly contrasts with the center's otherwise lovely staff. Surely an occasional smile, polite phrase, or showing basic respect isn't too much to ask! I'll add that my wife recently called about missing painkillers, and a wonderful phone representative resolved the issue in under a minute. The morning receptionist, when presented with the same query, merely stated my wife had them and made no further effort - something she could have easily addressed with a bit of compassion and proactivity!
I visited Healthy Prestatyn Iach on 27/1/25 and was provided with a physiotherapy consultation due to my lower back discomfort. I must emphasize how thoroughly impressed I was with the entire..
Healthy Prestatyn
Lukerrr S.
The procedure itself is nothing special. However, Mandy as a healthcare support professional is absolutely exceptional. She's truly delightful.
Healthy Prestatyn
Anne W.
Absolutely horrific medical procedure experience. Yesterday's phone call met with an unhelpful, discourteous front desk staff who curtly stated 'no openings, try again tomorrow at 8am' and abruptly..
Healthy Prestatyn
David W.
Perfect for a mandatory house call.
Healthy Prestatyn
John C.
went to book an appointment and was directed to use computer or phone, both of which were unhelpful. Eventually told I'd hear back in 48 hours. A bit more warmth would be appreciated! Months later,..
Healthy Prestatyn
tulip G.
Got my vaccination at Ty Nant yesterday and wanted to highlight the fantastic experience. Zero wait time, and they were meticulously cleaning chairs immediately after each person left. The nurse..
Healthy Prestatyn
Catherine P.
Exceptional encounter with the medical procedure recently. Dr Aggarwal provided particularly caring and comprehensive assistance. Much appreciation.
Healthy Prestatyn
Ian P.
I recently battled a chest infection and persistent cough that disrupted my sleep for nearly a week. Hoping for relief, I contacted Prestatyn Iach to schedule an appointment. The receptionist noted..
Healthy Prestatyn
Christopher C.
What's happened to our healthcare system? Attempting to schedule a consultation online proves futile when no available options match your specific medical concern. If you physically visit the..
Healthy Prestatyn
Llinos R.
I completely comprehend that the NHS and medical facilities are under immense pressure (I'm an NHS employee myself) However, the reception staff, not everyone but certain individuals, are incredibly..
Healthy Prestatyn
Gemma B.
I have absolutely no complaints about my interaction with Ty Nant, HPI. They provided support when I was completely overwhelmed and felt utterly hopeless. They went to extraordinary lengths to..
Healthy Prestatyn
kev m.
I want to share my appreciation for a recent interaction with nurse Mel McKenna, who was exceptionally compassionate and immediately grasped the complexity of my health concerns. She was incredibly..
Healthy Prestatyn
Jan L.
Exceptional experience at Seabank today... My spouse attended his diabetes consultation, and I was also examined during the same visit... Having relocated from Manchester, the quality of care here..
Healthy Prestatyn
Jacz W.
Attempted to schedule a consultation, phoned early Monday morning at 8 AM... No staff member willing to answer After repeated attempts, I chose to postpone Subsequently, I was instructed to call at..
Healthy Prestatyn
Bill H.
Absolute disregard for patient health concerns. Obtaining any form of communication or medical attention is an exercise in frustration. Their online support portal is nearly impossible to access and..
Healthy Prestatyn
M H.
Visited the clinic to have sutures taken out. Showed up 10 minutes ahead of my appointment, and was finished in just 5 minutes. Impressed by the swift and efficient handling of my procedure this time
Healthy Prestatyn
Lewis K.
Skilled procedure, though the clinic was quite crowded
Healthy Prestatyn
Derek B.
I've been a patient at this medical practice for two decades, and over time, it has devolved into a complete mockery of NHS healthcare accessibility. When I attempted to schedule an appointment, my..
Healthy Prestatyn
Ali W.
I departed this medical practice last year after three decades due to their total absence of compassion and understanding. When I called seeking an appointment during a mental health emergency,..
Healthy Prestatyn
Jordan J.
A deplorable healthcare facility that consistently fails its patients. I was repeatedly denied medical attention, and when I finally secured an appointment, the doctor was utterly ineffective. He..
Healthy Prestatyn
Ruth G.