Captain French Surgery

No issue is too significant that they won't dismiss your concerns. The receptionist displays an unhelpful and dismissive manner when dealing with patients.

Relocated to the area recently. Have not yet had an appointment with a clinician but have interacted with the reception team on multiple occasions. Throughout my many years of attending various..

I recently visited the clinic feeling unwell with severe breathing difficulties. The receptionist offered me an appointment for the following week and directed me to the pharmacy. The pharmacy staff..

The practice only offers telephone contact, and there appears to be no alternative method of communication such as email available.

I have experienced ongoing difficulties with this practice regarding access to information about my child's healthcare, despite holding full parental responsibility. A relevant authority has..

I have received excellent service from this practice over several years and, having worked in healthcare previously, I have considerable experience to draw upon when assessing medical services. From..

This is the best medical practice I have attended. The clinician here is genuinely lovely and the phlebotomy team are exceptional. Drawing blood from me has always been difficult, and I have had..

Have been attempting to reach the practice multiple times throughout the morning without success. The telephone lines appear to be consistently unavailable. The reception service requires..

I found the reception staff to be rather curt and dismissive. The clinical team's approach also left me wanting – while they seemed to have some concern, it came across as lacking warmth and..

Getting an appointment to see a clinician is the primary concern. On one occasion, I had to wait nearly two months for an appointment. The waiting area is spacious but rarely appears to have many..

I would rate this experience much lower if possible. I was concerned about the approach taken, which involved prescribing medication to a young person without first conducting routine medical tests..

I have serious concerns about how this practice has handled my personal safety requirements. I explicitly stated that my contact details must not be retained on my child's records, as I feared..

I attended this practice for a surgical procedure and was seen by a clinician. The surgery and waiting area were excellent, and the reception staff were attentive and welcoming. However, the most..

They're quite good once you manage to get hold of them, to be honest.

The waiting area is spacious and comfortable. The facilities are well-maintained and the team members are friendly and supportive. The appointment check-in process is efficient, allowing you to..

Courteous and compassionate. Highly focused on individual needs and preferences.

The facility offers ample parking availability and spacious interior areas.

The nursing and medical staff were excellent, and I had a wonderful experience at this surgery despite being a temporary patient. When I relocate, this is the practice I would choose to register with.

Excellent medical professionals and pharmacy staff

The practice did not answer when I called.