PP

Phil P. one year ago • From Google

Rating

Great

Mixed experience with some caring staff

The facility maintains excellent cleanliness standards. The staff complement has significantly expanded recently. Front desk employees demonstrate commendable dedication despite challenges with the appointment scheduling process. Medical professionals appear genuinely empathetic. Unfortunately, the administrative department falls short in email communication, with three messages remaining unaddressed, which is thoroughly unsatisfactory. Some phlebotomy staff require improvement in their approach, particularly in handling patients who experience anxiety around blood draws, and could benefit from developing more compassionate and reassuring communication techniques.

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