HV

Hannah V. one year ago • From Google

Rating

Poor

Mixed experience with unhelpful and impersonal healthcare

The nursing team consistently demonstrated warmth and compassion. In stark contrast, the front desk personnel struck me as consistently discourteous and lacking basic human understanding. They exclusively provide telephone consultations, which seems particularly inappropriate for pediatric cases like my infant with respiratory concerns. Their operational approach is utterly nonsensical, having dramatically deteriorated during the pandemic, with an alarming frequency of physician departures (which is universally recognized as a red flag). Patient concerns are perpetually dismissed, and appointments feel hurried and perfunctory. I absolutely cannot endorse this medical practice. Relocating was unquestionably the most intelligent decision I've made.

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