High Pastures Surgery
Jim C. 3 years ago • From Google
Great
Mixed experiences at High Pastures surgery
After a series of disappointments, I finally had the opportunity to consult with a Physician Assistant in May. Although not a doctor, this PA proved to be an exceptional alternative. He meticulously identified my various health issues and promptly initiated treatment plans. His enthusiasm was truly commendable, and I deeply appreciated his efforts. However, a referral to Ormskirk Hospital's cardiology unit was made without my input. I had previously experienced excellent care for my cardiac concerns at Liverpool Heart and Chest in Broadgreen, but once the referral was processed, it couldn't be altered. Six months have elapsed, and Ormskirk remains unresponsive regarding the status of my referral. Meanwhile, my heart condition has significantly deteriorated. I've attempted to address this issue with the surgery, but to no avail thus far. High Pastures was once an exemplary surgery, but the quality of care has regrettably declined as new doctors have replaced the old guard. The impact of COVID-19 has further exacerbated these issues. I'm grateful that Dr. Clarkson is still practicing; otherwise, the situation could be even more dire. A glimmer of hope has emerged with the appointment of a new office manager. Ms. Jago has accomplished what her predecessor deemed impossible - securing me an appointment at Liverpool Heart and Chest. This act has earned my profound gratitude, and I've adjusted my rating to 4 stars in recognition of her efforts. Perhaps this signals a return to the surgery's former glory, though that may be wishful thinking.
We have delivered specialist physiotherapy services to numerous patients registered at this surgery, and they have consistently provided positive feedback about their care. Based on our experience..
High Pastures Surgery
Frances K.
I had an outstanding experience at this medical practice. The entire staff exhibited a high level of professionalism and were incredibly accommodating. I was seen by a physician assistant who..
High Pastures Surgery
A. E.
Our family has visited regularly throughout the years, particularly during our children's younger years. The clinical staff have consistently demonstrated politeness and courtesy in all our..
High Pastures Surgery
Ant S.
I have been a patient at this practice for over two decades. The standard of care provided to the local community has noticeably deteriorated from its previously respected reputation. The..
High Pastures Surgery
Cath L.
I found this practice to be quite disappointing. I submitted a complaint via email to the management team approximately two months ago and have yet to receive any response. When I contacted the..
High Pastures Surgery
Anonymouse
Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..
High Pastures Surgery
stephen g.
Having recently needed to seek medical assistance, I have found the level of care and support provided by the practice and team to be excellent, which has been very helpful and reassuring.
High Pastures Surgery
Anna M.
Three weeks ago, I underwent blood tests due to experiencing chest discomfort. Despite being informed that the results were unremarkable, I was subsequently advised by High Pastures Surgery to visit..
High Pastures Surgery
Cassandra M.
I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.
High Pastures Surgery
A L.
I have undergone several tests recently and have been receiving care from a healthcare professional at this practice. The clinician has demonstrated professionalism, compassion, and diligence..
High Pastures Surgery
Leslee D.
I'd like to express my heartfelt gratitude to a particular physician I encountered today. Despite my overwhelming health concerns, this young doctor, whose name unfortunately escapes me, instilled a..
High Pastures Surgery
Zoe S.
I recently became a member and have been thoroughly impressed by the exceptional service provided by both the staff and reception. They've gone above and beyond to accommodate me, ensuring I was..
High Pastures Surgery
Lesley R.
I have had an excellent experience with this surgery over the past year or so, and I feel it has improved significantly over the last couple of years. The staff are outstanding, helpful, and polite,..
High Pastures Surgery
Jean J.
I've been a loyal patient at this practice for quite some time now, and I must say, my experience has consistently been top-notch. The physicians and support staff alike have consistently..
High Pastures Surgery
Carol B.
Received a vaccination appointment on Friday without any difficulty in the booking process. The nursing staff member was welcoming, competent, and maintained the scheduled appointment time..
High Pastures Surgery
graeme1878 g.
I would give this practice a much lower rating if possible. I needed to arrange some blood tests, but I found it extremely difficult to access care. There were no doctor appointments available, and..
High Pastures Surgery
Alice F.
I had an extremely disappointing experience with this practice. The lack of communication was appalling, and I never received any follow-ups regarding my concerns. To make matters worse, they..
High Pastures Surgery
Jim C.
After a series of disappointments, I finally had the opportunity to consult with a Physician Assistant in May. Although not a doctor, this PA proved to be an exceptional alternative. He meticulously..
High Pastures Surgery
David W.
Following discharge from hospital after a routine surgical procedure, I required daily wound care as part of my recovery plan. The hospital suggested that my registered practice could potentially..
High Pastures Surgery
Hannah H.
The clinical staff at this practice are of high quality, however accessibility by telephone is problematic. I have experienced lengthy waiting times on hold followed by frequent disconnections. The..
High Pastures Surgery
Burscough P.