IA

Imran A. one year ago • From Google

Rating

Bad

Mixed experiences: Great doctors, difficult access

The medical professionals at this practice demonstrate commendable skill and attentiveness, genuinely addressing patients' concerns and striving to meet their needs. However, the journey to secure an appointment is fraught with frustration, regardless of the urgency. The stark contrast in reception staff quality is notable; while some exhibit exceptional helpfulness, others display a disconcerting lack of courtesy and professionalism. These less accommodating individuals seem ill-equipped to provide meaningful assistance to patients seeking care. Their tendency to regurgitate unhelpful, circular information only exacerbates the challenges faced by those in need of medical attention. The disparity between the quality of care provided by the doctors and the obstacles presented by certain reception staff creates a jarring experience for patients navigating this healthcare facility.

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