Primrose Surgery
Dannie J. one year ago • From Google
Average
Mixed experiences with caring staff and challenges
I've been a patient at this practice my entire life, initially rating it a single star but now upgrading to three due to noticeable improvements. Many of the doctors are genuinely caring and empathetic, particularly regarding mental health - I want to specifically commend Dr Graham and Dr Duncan, whose approach might reflect newer medical training and increased mental health awareness. Dr Wareing is exceptional for fertility-related care. While I've historically had challenges with Dr Heron, I acknowledge he has shown some improvement during my pregnancy, demonstrating he can be helpful when motivated. The prescription service is impressively efficient, typically processing and sending repeat medications within an hour of request. The reception staff quality has been inconsistent - after seeming to improve, they've reverted to being unhelpful and rigid, to the point where even a GP has apologized for their behavior. Despite these administrative frustrations, the absolute highlight of Primrose surgery is undoubtedly Nurse Sharon - an extraordinarily compassionate professional who I'm certain would be universally praised by anyone fortunate enough to interact with her. Her kindness truly sets her apart.
Primrose Surgery is truly exceptional. The staff's dedication to patient care is remarkable, and I deeply appreciate their efforts. Despite facing immense challenges, they consistently prioritize..
Primrose Surgery
Anonymouse
I have be attending Primrose Surgery for at least 7 months with back pain and stomach pain only to be told it was muscle problem referred me for seven months of physio at Trafford General all a..
Primrose Surgery
Jason R.
The personnel here consistently demonstrate exceptional warmth and professionalism. No request is ever too challenging for them to handle. The physicians and entire team provide outstanding care -..
Primrose Surgery
j a.
Communication is a nightmare with this place. Trying to schedule an appointment feels like hitting a brick wall, and their responsiveness is practically nonexistent. Completely unsatisfactory..
Primrose Surgery
Clare O.
I've consistently received excellent service at Primrose Surgery. The front desk staff are professional and accommodating. There's a wide selection of physicians, and chaperones can be easily..
Primrose Surgery
Gigi M.
If I could award them no rating at all, I absolutely would. The doctors were frigid and distant, which perfectly captures my interaction with them. It seemed as though they were afraid to even..
Primrose Surgery
Neill W.
A superb learning environment with welcoming and supportive personnel who make the experience truly enjoyable.
Primrose Surgery
Kelly S.
I'm once more expressing my deep appreciation for this medical practice. Your attentiveness and comprehensive approach during today's consultation were exceptional. I truly cannot overstate my..
Primrose Surgery
Matt I.
Staff have consistently demonstrated a welcoming and supportive attitude ever since I became a customer at the start of 2023.
Primrose Surgery
Sarah L.
Terrible service, completely unprofessional. Staff desperately requires extensive customer interaction training. Their behavior is so poor it almost demands disciplinary intervention.
Primrose Surgery
Justyna S.
Exceptional attention to detail and incredibly welcoming personnel.
Primrose Surgery
ABHILASH A.
The system's functionality is extremely poor and ineffective.
Primrose Surgery
Aaron w.
My recent prescription orders have been stalled for more than two weeks, and whenever I inquire, I'm directed to contact my GP or use a text link. Each time I've followed the proper procedure and..
Primrose Surgery
ingers t.
Dr. Herron is arguably the most incompetent physician I've ever encountered! I'm utterly perplexed how he ever obtained a medical license! His complete disregard for patient concerns is appalling -..
Primrose Surgery
Krystyna S.
I recently got my flu vaccination at the clinic. The staff were professional and had excellent Covid safety protocols in place. My only frustration came when the healthcare worker made an..
Primrose Surgery
Alison C.
I'm awarding the highest rating possible. Family doctors shoulder a significant responsibility as healthcare access points and must demonstrate exceptional diagnostic abilities. My recent..
Primrose Surgery
neil d.
Overall, I've received excellent guidance and been handled with care
Primrose Surgery
Dennis P.
Utterly appalling how my wife is suffering with her shoulder injury, and despite repeated promises from the reception staff, no medical assistance has materialized. The doctors have completely..
Primrose Surgery
Brian H.
The askmygp platform is incredibly challenging to navigate. I sincerely hope I never require medical assistance, and if I do, I'll likely resort to emergency services instead.
Primrose Surgery
Simon W.
Sought urgent assistance and, after a minor hiccup, received the support I required, even though it was quite late in the evening on a Friday. Appreciate the help from the team.
Primrose Surgery
Alison C.