Millennium Medical Centre

The front desk staff display a complete lack of professionalism. I strongly advise against signing up with this organization.

Utterly frustrating experience with their customer service. Began attempting to reach them at 8:20 in the morning. After navigating through an endless queue, finally got through at 8:66, only to be..

I've repeatedly attempted to contact them at the same time each morning, and consistently, no one answers. On the rare occasion I manage to get through, there are zero available appointment slots...

Undoubtedly the most inadequate medical practice in Birmingham. While the medical professionals might be competent, their effectiveness is completely undermined by the impossibility of securing an..

I'm deeply troubled by my recent experience attempting to contact support during a critical moment of personal crisis. The automated message stating I'm "18th in queue" is utterly devastating,..

I've been a patient at this practice for over 20 years, and the decline has been dramatic. Initially, getting a GP appointment was straightforward and convenient. However, the quality of service has..

We visited the clinic early today since my husband wasn't feeling well. Upon arrival at 8 AM, seven patients were already waiting. The facility opened right on schedule at 8:15, and my husband..

Instructed to call at 8:15am, but upon attempting to do so, was informed to try again the following day due to being fully booked. This has been happening for four consecutive days now, and I've..

Terrible doctor, consistently provides unsatisfactory medical care.

Surgery outcome fell short of expectations, currently experiencing significant dissatisfaction

Terrible customer support, zero effective communication and extremely poor service quality

Their expertise is likely top-notch, but accessibility is a major issue. Attempting to schedule an appointment means enduring an endless waiting period on hold, with an hour-long queue seemingly..

I attempted to schedule a consultation by phone today, and after dialing 124 separate times, I never even managed to connect with an actual representative. One hundred twenty-four calls. Has our..

This surgery is exceptional: I've been a patient here for nearly a quarter-century. Despite battling metastatic cancer in my early 40s, from my initial GP visit at Millennium for a "lump" in Spring..

The front desk staff displayed an appalling lack of professionalism, and my partner and I endured an incredibly frustrating experience attempting to connect with their office, requiring a staggering..

I arrived for my procedure with a specific concern, and Gail was incredibly supportive, competent, and thorough. Her assistance put me completely at ease, and I left feeling reassured and satisfied...

Extremely compassionate and dedicated employees working diligently despite challenging conditions.

Consultations are exclusively conducted through a callback telephone system, which makes accessing medical support challenging. While reaching a doctor is not guaranteed, those who successfully..

It's impossible to successfully schedule an appointment within that brief window. When they finally pick up the phone, it's already past 9, and they'll immediately inform you that it's too late to..

Completely unimpressed by the lack of communication. Zero follow-up or engagement from their team, which left me feeling totally ignored and frustrated. Disappointing customer service that fails to..