Pikes Lane Centre
Christine P. one year ago • From Google
Great
Mixed feelings about e consult but great service
Despite the cumbersome and less-than-ideal experience of completing e-consult forms, which often lack appropriate categories for my specific needs, I remain largely content with the overall service quality. The medical professionals and support team are exceptionally friendly and competent, addressing concerns promptly and effectively with remarkable expertise.
Absolutely dreadful customer support that completely fails to communicate. Despite being first in line, I was left hanging on the phone for over thirty minutes with no response. On the rare chance..
Pikes Lane Centre
Philippa M.
Delightful staff who kindly assisted me in navigating the website and guiding me through the computer sign-on process
Pikes Lane Centre
Anne A.
The front desk staff are consistently friendly and appear genuinely engaged in their work, always striving to provide exceptional service and assist patients with any concerns. Dr. Tanoli..
Pikes Lane Centre
marc S.
One solitary telephone connection serving a whole community is absolutely repulsive and deeply embarrassing, if you can even call it a communication line. What a pathetic excuse for..
Pikes Lane Centre
Alinor G.
Brought my child to this location.
Pikes Lane Centre
Helen G.
I'm genuinely puzzled by the negative feedback, as I've been a patient here for nearly half a decade and find them excellent. Compared to my previous medical practice, they're absolutely fantastic...
Pikes Lane Centre
Jak C.
Absolute nightmare of an appointment for a catheter procedure with my partner. The medical staff's incompetence resulted in her being completely unable to use the bathroom due to the nurse's clear..
Pikes Lane Centre
michaela w.
Dialed the number at 8 am, called 23 times, and still couldn't connect or reach anyone.
Pikes Lane Centre
geoffrey c.
My partner is receiving care from these doctors, undergoing ultrasounds and blood tests. They contacted her to schedule a telephone consultation about her results, but the earliest available slot is..
Pikes Lane Centre
m 6.
The general practitioners themselves are fine, but the receptionists take rudeness to a whole new extreme without any justification. Scheduling appointments is an absolute headache, and even when I..
Pikes Lane Centre
Kirk T.
This medical facility and healthcare center provides exceptional assistance and support.
Pikes Lane Centre
Rita B.
While scheduling can be challenging at times, the medical staff, particularly Dr. Mirza and Dr. Counsell, consistently provide top-notch care and professional service that makes up for any initial..
Pikes Lane Centre
Ghani K.
During my visit to this medical practice with a companion, I witnessed how two Indian receptionists handled my friend's situation with extreme discourtesy and unprofessionalism. My friend, who..
Pikes Lane Centre
s j.
The reception personnel display an incredibly discourteous attitude, behaving as if they're superior medical professionals. I strongly recommend avoiding their services, as they consistently treat..
Pikes Lane Centre
Ess P.
Scheduling an appointment here is a nightmare, with wait times stretching to nearly a month. The electronic consultation forms are an absurd requirement, particularly when urgent medical attention..
Pikes Lane Centre
Tejal J.
These types of medical procedures end up overwhelming emergency departments. They consistently fail to answer calls and scheduling seems impossible.
Pikes Lane Centre
paul d.
I want to express my appreciation to the front desk staff at Dr. Mirza's office. Sue was incredibly kind and supportive in helping me resolve my prescription issue. Much gratitude.
Pikes Lane Centre
Julianne C.
Scheduling here is a nightmare! They exclusively offer phone consultations, and attempting to book at 8am is practically impossible. Their booking process is utterly absurd, which explains all the..
Pikes Lane Centre
Alma C.
Overall satisfactory. The physicians (assuming you can actually get an appointment!) are competent. The front desk personnel have been reasonably supportive when I've encountered issues.
Pikes Lane Centre
Johnny A.
Absolutely appalling medical staff. Their appointment scheduling is a nightmare. You're constantly instructed to call at 8 am sharp, which is completely impractical for working professionals like..
Pikes Lane Centre
Rizwan S.