Little Chalfont Surgery
MF
Millie F. one year ago • From Google
Bad
Some doctors at this medical practice are genuinely committed to providing excellent care and ensuring patients receive appropriate treatment. However, the entire reception team and several physicians significantly undermine the surgery's reputation. Over the past couple of years, I've consistently encountered disappointing experiences that show no signs of improvement. The receptionists are astonishingly discourteous, unprofessional, and unhelpful - they treat patients as an inconvenience, despite it being fundamentally their responsibility to guide and support individuals safely. While a few doctors prioritize patient well-being and are dedicated to delivering proper treatment and support, others are shockingly negligent. These less competent physicians frequently misread patient information, provide incorrect diagnoses, seem eager to expedite consultations to take breaks, or dismissively recommend calling 111 when they're uncertain about a patient's condition. My entire family has suffered similar frustrations, which is particularly disheartening because the practice clearly has the potential to be an outstanding, supportive medical facility. Unfortunately, the majority of staff consistently fail to meet even basic professional standards.
Josephine V.