Alma Medical Centre
Izabela D. one year ago • From Google
Poor
Mixed feelings about this medical practice
My physician is fantastic, absolutely no issues ❤️❤️ however, the front desk staff and nursing team are problematic. During today's blood test appointment, I struggled to find parking and arrived 5 minutes late. After spending 2 minutes attempting to self-check-in, I was forced to interact with the receptionist. She informed me that nurses have a strict 10-minute window per patient, and because of my slight delay, they had already moved on to the next patient 😂 The receptionist suggested I either go to the general hospital or wait for a rescheduled appointment next week. Interestingly, during our conversation, I mentioned an upcoming doctor's call about my tests, which prompted her to unilaterally cancel my previously scheduled doctor's appointment and other pre-booked consultations. It seems the reception staff here possess an extraordinarily inflated sense of self-importance. I get the distinct impression that many of them believe they've earned some sort of advanced degree, though likely from an institution that specializes in undermining medical professionals' decisions.
We've been patients at this medical practice for an extended period, and the quality of care has been outstanding, particularly under Dr Ord-Hume's guidance. Whenever I've required medical..
Alma Medical Centre
Mark S.
I've been around this place for more than half a century, and the deterioration is evident. Only one respectable individual remains. Some folks really need to adapt and integrate. The atmosphere is..
Alma Medical Centre
Mo B.
Terrible general practitioner - scheduling an appointment is a nightmare, taking days to secure one. After completing an e-consultation, I've been left waiting beyond the promised response time...
Alma Medical Centre
Mia R.
The absolute worst surgical experience in Southampton((( Both physicians and healthcare personnel display appalling attitudes. The receptionists, in particular, exhibit blatant racist behavior. I..
Alma Medical Centre
Jalal K.
I would have given this practice the absolute lowest rating imaginable if the system allowed it. The surgical procedure left much to be desired, and the personnel's demeanor was far from..
Alma Medical Centre
Nali N.
completely useless, you're finished if you're depending on these guys
Alma Medical Centre
Graham T.
Looking through the reviews, I understand the common frustration with e-consult and the challenges of securing a GP appointment. Recently, I visited the urgent treatment centre at RSH on a Sunday..
Alma Medical Centre
michael w.
Frustrating online booking experience with Alma. Their website provides instructions for scheduling an appointment, but when you attempt to follow through, the system indicates the service is..
Alma Medical Centre
Destiny F.
Complete garbage. Total waste of effort.
Alma Medical Centre
Flo B.
If I could give zero stars, I would. Seriously, steer clear and DO NOT REGISTER HERE! I've been with this medical practice my entire life, now at 28, and for years I've battled to receive any..
Alma Medical Centre
Katie B.
The front desk staff member exhibited an unprofessional and condescending attitude, completely failing to perform her duties with basic courtesy. Her demeanor was unhelpful and disrespectful, making..
Alma Medical Centre
Bruno J.
THIS MEDICAL PRACTICE IS COMPLETELY OVERWHELMED According to their website, the digital consultation platform supposedly opens at 8am, but when you log in at that time, you're greeted with a message..
Alma Medical Centre
damian m.
This medical center is absolutely unacceptable!!! The medical staff are completely incompetent! I spent eighteen months trying to get my blood pressure medication adjusted, repeatedly contacting..
Alma Medical Centre
games m.
I'm experiencing persistent difficulties scheduling appointments via eConsult, and it appears that communications sent to the medical facility are routinely ignored, with no subsequent action taken...
Alma Medical Centre
A W.
Absolutely dreadful experience. Steer clear of this practice unless absolutely necessary. I've been stuck waiting for an eternity just to obtain my personal health documents because of their..
Alma Medical Centre
Muhammad S.
It seems as though the medical procedure and healthcare professionals have lost hope or motivation in caring for their patients.
Alma Medical Centre
Rhianna J.
The medical professionals here are absolutely top-notch. BUT - The front desk staff are incredibly unprofessional, seemingly deriving pleasure from making sarcastic remarks to already distressed..
Alma Medical Centre
Nijam A.
I have never experienced such a maddening and inefficient process when attempting to schedule a straightforward medical appointment. The practice has apparently implemented a new approach that..
Alma Medical Centre
Nathan B.
The surgical experience was absolutely abysmal, and I'm seriously considering filing a formal complaint or pursuing legal recourse. Like every other taxpayer, I contribute significantly to the..
Alma Medical Centre
Nick H.
A complete embarrassment. There's zero communication between healthcare providers and patients, between administrative staff and patients, and seemingly among all staff members at the practice. I've..
Alma Medical Centre
A K.