Manor Road Surgery
Ola A. 2 years ago • From Google
Excellent
Mixed feelings about this medical practice
To be honest, every staff member has their own set of strengths and weaknesses, as nobody is perfect. Throughout my time as a patient at this practice, I've experienced various disappointments. One clear observation is that the GPs are notably reluctant to provide referrals for second opinions from specialist care providers. I'm puzzled by their hesitation - patients should have the freedom to consult specialists, particularly when there are compelling reasons, which I firmly believe exist in my case. Despite this frustration, I'm thoroughly impressed with the patient access portal. It allows me complete access to my medical records and enables me to view blood test results typically within 48 hours of testing. I strongly encourage everyone to register for this service as it empowers patients to take control of their healthcare, with the added convenience of booking and cancelling appointments without enduring long phone queues. The GPs could significantly improve by being more attentive to patients' concerns, complaints, and anxieties, as effective communication is crucial. Actively listening to patients would resolve numerous issues. I must also praise the reception staff, who consistently perform admirably under incredibly stressful conditions. Having completed work experience at a medical practice previously, I gained valuable insight into the demanding nature of their role.
The front desk staff consistently demonstrate a helpful attitude, even during peak times when the phone lines get congested, and they maintain a courteous demeanor. I noticed that one of my previous..
Manor Road Surgery
Carrie S.
I've been a patient at this medical center for over 8 years, and they consistently demonstrate exceptional qualities. Their approach is comprehensive, compassionate, and highly professional...
Manor Road Surgery
Rossella C.
I'm thoroughly delighted with Manor Rd Surgery. The physicians are exceptional, especially Dr Ullah and Dr Zara (I apologize for not knowing her last name, but she is absolutely phenomenal). The..
Manor Road Surgery
Layla Z.
I'm puzzled by allegations of racial bias, as my two-decade experience with this medical practice has never revealed any such issues. In fact, the staff and physicians themselves represent a diverse..
Manor Road Surgery
Diane J.
I'd give this a perfect rating if I could! I'm managing my father's medical care due to his Dementia, and I cannot emphasize enough how incredible this facility is. The entire staff demonstrates..
Manor Road Surgery
Chiori M.
Absolutely stellar front desk team without a doubt! The physicians here are, without exaggeration, the most repulsive medical practitioners I've encountered in the United Kingdom. If you're..
Manor Road Surgery
Rebecca H.
The front desk and administrative staff truly elevate the quality of this medical practice! I've never encountered a more accommodating, warm, and supportive group of receptionists at a doctor's..
Manor Road Surgery
William H.
The front desk staff demonstrate a remarkable lack of competence. They adamantly denied offering complimentary vaccinations for standard travel, despite this being explicitly stated on the NHS..
Manor Road Surgery
Susan V.
I consistently find myself impressed by the exceptional care offered by this medical practice. From the moment I'm greeted at the front desk to my consultation with the physician and subsequent..
Manor Road Surgery
Silvia D.
The medical staff at this practice demonstrate a consistently dismissive and condescending attitude, particularly towards patients who are not native English speakers. Over my two-year experience as..
Manor Road Surgery
Pamela M.
I've been a patient at the Manor Road GP surgery for an impressive 18 years! Incredible! The entire staff provides outstanding service, handling any issues with genuine warmth, sincerity, and..
Manor Road Surgery
Haydar G.
This medical practice is arguably the most subpar in the region, with discourteous staff from the front desk to the physicians. I'm currently in limbo, awaiting a response from the surgery manager..
Manor Road Surgery
Charlene H.
The staff at this medical facility are consistently exceptional, with the receptionist demonstrating remarkable dedication and going well beyond typical expectations. My mother accompanies my..
Manor Road Surgery
sheikh r.
Compassionate physicians, incredibly friendly and supportive nursing team. Receive top-notch service and attention to care.
Manor Road Surgery
Faye B.
Manor Road medical center stands out as a relatively solid general practice. The front desk staff demonstrate a commendable level of friendliness and do their best to assist patients within the..
Manor Road Surgery
Aline B.
I've encountered the most disappointing medical practice I've ever been registered with. Their attitude towards foreigners is discriminatory, treating me as if paying taxes doesn't entitle me to..
Manor Road Surgery
Danila B.
I sought urgent medical attention at my local practice, but the physician's approach was cold, disinterested, and emotionally detached. They made no effort to investigate or develop a strategy for..
Manor Road Surgery
Erika G.
Google knows better than Dr. Holdsworth. I scheduled an appointment after experiencing peculiar symptoms and a delayed menstrual cycle following prenatal vitamin intake. Concerned about the..
Manor Road Surgery
Akshdeep B.
The medical team here is outstanding. From the doctors and nurses to the front desk staff, everyone demonstrates exceptional professionalism and a genuinely supportive attitude.
Manor Road Surgery
isatu k.
I have encountered what is potentially the most terrible GP practice in my entire experience. The receptionists are incredibly rude and display racist behavior. After recently moving to Beckenham..
Manor Road Surgery
Frankie W.