Lister House Surgery

Their customer service is incredibly unresponsive, with staff members consistently prioritizing conversations at the front desk over answering incoming phone calls.

As a woman in the late stages of pregnancy consulting midwives at this clinic, you would expect some basic compassion, right? Apparently not. They adamantly refuse to let patients use their restroom..

I encountered an urgent matter that necessitated an unusual request from Lister House Surgery. They listened attentively and grasped the circumstances. Rika was incredibly supportive and resolved..

I visited this GP practice for my initial consultation today. The physician seemed disengaged and appeared indifferent to my presence as a potential patient. This approach seems to contradict the..

I had the pleasure of interacting with an exceptional receptionist named Kiera, who demonstrated extraordinary helpfulness that far surpassed my initial expectations. Her outstanding customer..

Throughout my experiences, I've consistently received exceptional care and attention from both the medical professionals and administrative personnel.

Echoing the frustration of many customers - their phone support is absolutely terrible! I wasted an entire hour waiting on hold today and never even managed to connect with a representative. The..

It's an absolute emotional whirlwind here. And yes, my devoted online followers might try to track me down through this review. Except they can't. They're the type who enjoy Star Trek Picard, so..

I've consistently found the physicians at Lister House Surgery to be competent and prompt. My referral to a specialist was handled swiftly, which I truly value. However, the front desk personnel..

The recently introduced phone scheduling system is fantastic, enabling patients to secure their spot in the queue, disconnect, and receive a callback precisely when it's their turn. I've..

Staff at the front desk seem more focused on socializing amongst themselves than assisting patients. They exude an attitude of superiority and self-importance. Their lack of professionalism is..

I wasted nearly an hour on hold, only to have the receptionist abruptly terminate the call without addressing my concerns. In a separate incident, when I was experiencing severe pain, the staff..

I received outstanding care from Lister House and Jade Pharmacy recently. During my Thursday visit, I was able to secure an immediate in-person consultation without any delay, and I received my..

I am writing to share my deep disappointment with a recent experience at your medical practice involving my wife and our young child. While I recognize the challenges healthcare professionals face,..

Getting a standard consultation is extremely challenging due to their consistent lack of phone responsiveness. I was recently dismissed disrespectfully from the medical facility during my booster..

The healthcare professionals at this practice are truly exceptional, with only one GP falling short of the mark. Following a traumatic incident where my dog was deliberately killed in a hit and run,..

I've been a patient here without problems until recently. The reception staff have consistently demonstrated a complete lack of compassion and human understanding. Communicating with them feels like..

Is anyone actually available to answer? I've been waiting on hold for three hours and still haven't managed to speak with a single representative.

Scheduling an appointment here is incredibly challenging. Calling invariably means being stuck in a seemingly endless hold queue, with the automated system claiming I'm first in line for over 20..

My initial consultation with this general practitioner last month was deeply disappointing. The medical professional completely disregarded the health issues I specifically came to discuss. There..