Lodge Road Surgery

I wish I could assign zero stars to this medical practice's staff. It's appalling how dismissive and impatient the doctors are when interacting with patients, consistently interrupting and cutting..

I successfully scheduled a consultation and was welcomed by a courteous male receptionist (whose name I currently can't recall) who was extremely accommodating. The female physician (whose name also..

If you're receiving medical care at this facility, seek alternative treatment immediately

This establishment is absolutely terrible. I've been trying to secure an appointment for weeks without success. Despite repeatedly calling at 8 am for multiple days, I've made around 20 calls, and..

The employees are incredibly discourteous and completely unhelpful. They desperately need to hire new personnel. They terminate phone calls while customers are waiting to schedule appointments, and..

The receptionist demonstrated an extremely unprofessional attitude and clearly lacks basic interpersonal communication skills. Her manner of speaking was highly inappropriate and left me feeling..

The front desk staff displayed an extremely unprofessional attitude and completely failed to handle my child's medication request. When I contacted them to place the prescription order, they became..

My visit to this medical practice left me thoroughly frustrated. I'm assigning a single star due to the receptionist's unacceptable demeanor and complete lack of professionalism.

Absolutely terrible service - they consistently declined to schedule an appointment. Their treatment was extremely poor. When I tried discussing my medical issue, the staff simply told me to go to..

I submitted my stool sample at their facility, and for two entire months, I received zero communication. I made two separate phone calls, with the receptionists consistently stating there was no..

Where do I begin? In all honesty, this review is more focused on the telephone and reception staff than the physicians, as my experience with them has been so distressing that during my first two..

I visited the clinic to submit registration forms, and the sole receptionist seemed irritated by my submission of four documents. She claimed she was too busy and instructed me to return at 3pm when..

Why aren't the authorities addressing this surgical issue? They've been completely unable to schedule a single appointment in 18 months. Their routine is always the same: they instruct patients to..

How is it possible for a medical practice to function with the primary physician working a limited schedule and the other doctor only present during morning hours? It's no surprise that securing an..

I'm attempting to schedule a consultation for my 7-month-old infant who has numerous pimples and redness covering her face. For the past two weeks, I've been calling starting at 8 am, and when my..

Unwelcoming front desk personnel. Uncooperative and lacking in assistance.

At Lodge Road Surgery, certain staff members stand out for their exceptional service, with Guljeet Mehal being a prime example. She was incredibly courteous when I called and provided me with..

I cannot in good conscience suggest this surgical procedure to anyone, as the personnel demonstrate an unacceptable level of indifference and disrespect. Scheduling an appointment seems incredibly..

Utterly disgraceful! Spent half an hour waiting in line. Then abruptly disconnected. Now I'm stuck listening to a busy signal. Thank goodness this isn't my primary care physician. Making this call..

I find it frustrating that every time I call for an appointment at 8:30 am, I'm consistently informed that all slots are fully booked. This pattern has persisted for over three weeks, and even after..