Grove Medical Practice

The management is absolutely abysmal, with nonsensical procedures that completely disregard patient needs. There are far too few doctors for the overwhelming number of patients, and while the staff..

Superb experience today. Booked an appointment via the website, and my doctor responded via SMS within minutes. Received a direct referral to Hinchingbrooke radiology (avoiding the lengthy A&E wait)...

I was a patient of this practise for three years. For the whole time I have had pain in the knees and lower legs so severe that I could not walk more than a hundred years without a stick. I was sent..

Absolutely zero empathy or concern here. Attempting to communicate with a physician is utterly ridiculous. Requesting a doctor to examine a cancer patient is completely absurd and demonstrates a..

Exceptional medical team across all departments, consistently delivering top-notch care whenever required. The Anima booking system makes scheduling appointments a breeze. The staff demonstrates..

Based on my personal experience, I can confidently say that this medical facility provides exceptional patient service. They consistently follow through on their communication commitments, returning..

I'm extremely dissatisfied with this medical practice since the merger between the old exchange/grove medical practice and Cromwell place surgery. It's now impossible to get through to them. I spent..

The scheduling mechanism is completely dysfunctional. When you attempt to call, the system abruptly terminates the call immediately after connecting, which is incredibly exasperating after spending..

Phoned the clinic on a Friday, desperately seeking help for excruciating pain. The front desk informed me that urgent phone consultations were exclusively reserved for children under five years old...

Scheduling was straightforward, and the personnel were delightful throughout my visit.

I want to express my gratitude to Miss Fareha Uddin for her exceptional support, understanding, and expert advice during my prescription review. She demonstrated professionalism and expertise,..

Personnel are friendly, but the booking system is incredibly frustrating. It's nearly impossible to schedule an appointment, and getting someone on the phone is equally challenging.

Impossible to book a doctor's consultation directly at the medical practice? Absolutely absurd! The phone line is perpetually congested, making scheduling an appointment a nightmare!!!! Completely..

Constantly packed and bustling.

Securing an appointment with your designated doctor is incredibly challenging. The practice's policy restricts patients to seeing only their assigned physician, and I was informed that the earliest..

What was promised as an 'urgent consultation' turned out to be a phone call scheduled a month away! Consequently, my child's condition deteriorated so severely that we ended up in the Emergency..

Absolute nightmare of a medical practice with the most unprofessional staff imaginable. Their employees are discourteous, unhelpful, and completely unworthy of anyone's trust. I ended up relocating..

I just observed an individual in critical medical distress being handed a lengthy, bureaucratic document to complete by their employees. He was neither provided a seat nor offered assistance. Other..

Dr. Caswell, my precious child passed away while under your medical supervision. I am deeply disgusted and hold you responsible for this unforgivable tragedy. Shame on you for your negligence.

A standard medical clinic that provides basic healthcare services. Nothing particularly remarkable or outstanding about this facility. Just a straightforward primary care practice offering routine..