CC

Cs C. 4 years ago • From Google

Rating

Bad

Months of ignored pain and runaround

Appalling service. Abysmal communication throughout testing. I was forced to pursue my own test outcomes independently. Referral for further examinations was neglected and remained unaddressed for extended periods. Promised call-backs were consistently missed. Pain relief medication, which I was assured would be prepared, was never made available. Despite marking a request as urgent and being told I would receive a call the next day, this never materialized. Reception staff were discourteous and provided inaccurate information. My GP repeatedly dismissed my ongoing pain and discomfort for months. Once my health condition is finally addressed, I fully intend to escalate a formal complaint to the highest administrative level and transfer to a different medical practice. The level of incompetence is so extreme it seems unbelievable.

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