EC

Emanuela C. one year ago • From Google

Rating

Bad

Months of pain and dismissive staff

For months, I've been suffering from persistent pain, desperately trying to communicate something was seriously wrong with my health. I repeatedly called, seeking my medication prescription or hoping to persuade the doctor to order necessary medical tests. When I visited in person, the receptionists mockingly laughed at my urgent prescription request while I was in tears. I desperately needed the medication that day to manage my symptoms and continue working, but they callously dismissed my concerns, saying "it's not our problem, wait for the doctor's response". I endured a two-week waiting period, gradually doubting my own condition and almost believing the doctor's suggestion that it was psychological. For eight continuous months, I experienced unrelenting pain without a single day of relief, and I was unable to sleep past 4 am. Despite the challenging journey, I'm now grateful because I finally understand my medical condition and can proceed with surgery - something I could have potentially avoided if I had received the appropriate medication earlier.

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