Eastbury Surgery
GF
Geraldine F. 2 years ago • From Google
Bad
Getting an appointment at this practice is virtually impossible. Back in November, I endured three days of waiting for doctors to prescribe antibiotics for a UTI while suffering at home. When I developed a second UTI in March, I opted to purchase antibiotics online instead of dealing with Eastbury Surgery. When symptoms persisted, I reluctantly contacted them. I managed to obtain a prescription for a second batch without a consultation. After these antibiotics also failed, I finally received a telephone consultation that offered nothing more than another antibiotic prescription. I continue to struggle with this condition and only recently transferred to another practice, where I received a face-to-face consultation within an hour. The new practice's doctor was outstanding. They immediately conducted a thorough examination, collected swabs and a urine sample, and will refer me to a gynaecologist. I concur with other reviewers that Eastbury Surgery should be shut down. They completely eroded my trust in medical professionals to the extent that I suffered for three months rather than seek their help. I'm incredibly relieved I switched practices. For context, I rarely leave negative reviews, believing people are human and mistakes happen. However, Eastbury Surgery is, at best, incompetent and, at worst, negligent.
maria z.