Chapelford Medical Centre
Dawid W. 2 years ago • From Google
Bad
Months of waiting for a simple scan
Absolute disaster of a medical center, perpetual issues with scheduling, ranging from absent physicians to absurd appointment times and months-long wait periods for critical concerns! In January, I consulted a GP about my spinal condition, where the doctor personally committed to referring me for a CT scan upon receiving my previous scan photo. I complied immediately. Weeks passed without an appointment, so I repeatedly called the surgery. They requested the photo again, which I resent. I consistently followed up weekly. By April, I finally managed to have everything attached to my file after personally visiting and speaking with the receptionist. Yet, I've received no response regarding my back condition. They bizarrely schedule mental health practitioners who cannot prescribe medication when I specifically request a doctor for medication management. Completely futile, as I sacrificed a workday for an appointment, only to be told about another phone consultation the next day... which never materialized. No consideration is given that I cannot dedicate entire mornings waiting for calls, nor do I possess unlimited holiday time due to their scheduling incompetence. When I explain my lack of workplace signal, it means I can neither receive nor make calls. They should have initially scheduled me with a medication-prescribing physician, especially for mental health concerns! Another instance: when seeking knee treatment, I explicitly described my longstanding knee issue to the receptionist. I was assigned a next-day appointment with a paramedic who immediately declared inability to address my specific problem... Avoid this place at all costs! "Nightmare" doesn't even begin to describe it!
Total chaos!! Medication details never consistently documented, resulting in repeated attempts to bill for two separate prescriptions that should be combined. Phone calls go perpetually unanswered,..
Chapelford Medical Centre
Indre N.
The staff here make an effort, though not always successful, but most are cordial and competent. One phlebotomist stands out as exceptionally skilled at calming my nerves during blood draws. My main..
Chapelford Medical Centre
Vicki B.
This practice deserves zero stars, not even one! Securing an appointment is a nightmare. Their phone line is perpetually jammed, and when you call early in the morning, you're immediately placed at..
Chapelford Medical Centre
Jennifer C.
Steer clear of this medical practice at all costs - I've never encountered such poor service from a GP before. Medication refills become a nightmare, with extended waiting periods for prescriptions...
Chapelford Medical Centre
Micky T.
The service here is absolutely abysmal, with such incompetence that you're forced to hope they might accidentally get something right on the second or third attempt. My experiences have been a..
Chapelford Medical Centre
bex B.
The medical board urgently needs to investigate this practice due to the shockingly substandard healthcare delivery. Their appointment scheduling system is completely non-functional, and the..
Chapelford Medical Centre
Paul R.
A practice lacking permanent physicians. Every consultation involves a temporary locum, assuming you can secure an appointment at all. They should be prohibited from accepting patients when they..
Chapelford Medical Centre
Blue B.
Zero Stars. I sought a consultation about my prescription, and they set up a telephone appointment. During the call, I was informed that I require an in-person blood test, blood pressure..
Chapelford Medical Centre
simon r.
Goodness, I previously abandoned Honiton Way Surgery in Penketh because of lengthy wait periods, but after experiencing Chapelford, I would absolutely go back to Honiton Way without hesitation. I..
Chapelford Medical Centre
EMILY F.
Absolutely absurd wait times just to get someone on the line - I've already been on hold for 90 minutes. Their online booking system is completely non-functional, and despite claims of repeat..
Chapelford Medical Centre
Laura G.
Chapelford Health has completely drained me, leaving me with little motivation to elaborate extensively. My experience mirrors the sentiments of previous reviewers - securing an appointment is an..
Chapelford Medical Centre
hayle p.
Might as well skip the Chapleford doctors entirely and dial Widnes walk-in center directly, since that's essentially what they always tell you to do. The receptionists are consistently discourteous,..
Chapelford Medical Centre
Elaine D.
Received prompt and efficient service
Chapelford Medical Centre
Marie S.
Absolutely terrible experience. I attempted to schedule an appointment only to be informed I must utilize Anima. Upon returning home to submit a request, I received a notification that no..
Chapelford Medical Centre
Andy W.
I've consistently experienced subpar care at this medical facility, and their recent prescription errors have been the final straw. The quality of service is unacceptable, and I'll be seeking a new..
Chapelford Medical Centre
Rob A.
Consistently encountering difficulties scheduling appointments through their digital platform, with operating hours appearing to be in a state of perpetual flux.
Chapelford Medical Centre
Robert H.
I was referred to Pure Physiotherapy's telephone consultation by my doctor. Throughout three separate calls, their sole focus seemed to be rating my discomfort on a numerical scale. I cannot..
Chapelford Medical Centre
Bella W.
I was feeling under the weather and foolishly tried to secure a medical consultation today. Dialed at 8.00 AM, found myself 13th in line, and after a 15-minute wait, was informed no slots were..
Chapelford Medical Centre
Kashu G.
It's frustrating how they can leave customers waiting for such extended periods. This has been my experience multiple times. I've already been on hold for over an hour, stuck as caller number 5 in..
Chapelford Medical Centre
Charmy e.
Zero stars would be too generous for this practice. They repeatedly fed me false promises about weekend appointments, only to find they were shut. They continuously accept new patients while..
Chapelford Medical Centre
Scott M.