Chapelford Medical Centre
Dawid W. 2 years ago • From Google
Bad
Months of waiting for a simple scan
Absolute disaster of a medical center, perpetual issues with scheduling, ranging from absent physicians to absurd appointment times and months-long wait periods for critical concerns! In January, I consulted a GP about my spinal condition, where the doctor personally committed to referring me for a CT scan upon receiving my previous scan photo. I complied immediately. Weeks passed without an appointment, so I repeatedly called the surgery. They requested the photo again, which I resent. I consistently followed up weekly. By April, I finally managed to have everything attached to my file after personally visiting and speaking with the receptionist. Yet, I've received no response regarding my back condition. They bizarrely schedule mental health practitioners who cannot prescribe medication when I specifically request a doctor for medication management. Completely futile, as I sacrificed a workday for an appointment, only to be told about another phone consultation the next day... which never materialized. No consideration is given that I cannot dedicate entire mornings waiting for calls, nor do I possess unlimited holiday time due to their scheduling incompetence. When I explain my lack of workplace signal, it means I can neither receive nor make calls. They should have initially scheduled me with a medication-prescribing physician, especially for mental health concerns! Another instance: when seeking knee treatment, I explicitly described my longstanding knee issue to the receptionist. I was assigned a next-day appointment with a paramedic who immediately declared inability to address my specific problem... Avoid this place at all costs! "Nightmare" doesn't even begin to describe it!
Extremely challenging to receive assistance when required. The scheduling method is completely impractical. The facility fails to deliver the expected medical services, and patients are unable to..
Chapelford Medical Centre
Marie S.
Absolutely terrible experience. I attempted to schedule an appointment only to be informed I must utilize Anima. Upon returning home to submit a request, I received a notification that no..
Chapelford Medical Centre
Andy W.
I've consistently experienced subpar care at this medical facility, and their recent prescription errors have been the final straw. The quality of service is unacceptable, and I'll be seeking a new..
Chapelford Medical Centre
Healthy T.
Terrible. Hazardous. Incompetently run.
Chapelford Medical Centre
Eric E.
Whenever I've required assistance, I've consistently received excellent support.
Chapelford Medical Centre
Rob S.
The employees are incredibly supportive and accommodating. There's abundant parking available at the neighboring grocery store. Despite this, the fundamental services are consistently problematic...
Chapelford Medical Centre
Kashu G.
It's frustrating how they can leave customers waiting for such extended periods. This has been my experience multiple times. I've already been on hold for over an hour, stuck as caller number 5 in..
Chapelford Medical Centre
Angus H.
⭐️⭐️⭐️⭐️ A contemporary medical centre with empathetic personnel and digital scheduling ease Chapelford Medical Centre operates as an efficient GP practice nestled in the vibrant Chapelford..
Chapelford Medical Centre
liz h.
Wait times are excessive, and there's a clear shortage of physicians, making appointments frustratingly delayed and inconvenient.
Chapelford Medical Centre
Jacquie F.
Urgent medical visit needed. Personnel were welcoming and helpful. Appointment started precisely as scheduled.
Chapelford Medical Centre
CRUSTYCLAM1 C.
Attempted to phone at the designated time but encountered connection difficulties. Upon finally getting through, all available slots had been booked, and I was simply advised to call back at 8..
Chapelford Medical Centre
Carl P.
I have never encountered a more inefficient medical practice in my entire life. There's only one doctor available, and securing an appointment requires booking a month ahead. The daily slots vanish..
Chapelford Medical Centre
hayle p.
Might as well skip the Chapleford doctors entirely and dial Widnes walk-in center directly, since that's essentially what they always tell you to do. The receptionists are consistently discourteous,..
Chapelford Medical Centre
Brian A.
Absolute rubbish, steer clear of this medical practice and avoid requesting any documentation. I was initially informed it might take up to 5 days, and when I reached out on the 6th day inquiring..
Chapelford Medical Centre
Joshua S.
A truly dreadful medical facility that excels in dismissing patients. Don't waste your time seeking assistance, as their inept front desk personnel will simply claim they're fully booked and..
Chapelford Medical Centre
simon r.
Goodness, I previously abandoned Honiton Way Surgery in Penketh because of lengthy wait periods, but after experiencing Chapelford, I would absolutely go back to Honiton Way without hesitation. I..
Chapelford Medical Centre
Nick H.
Exceptional support and outstanding performance with the recently installed computing infrastructure
Chapelford Medical Centre
Anonymouse
Rude and appalling they might as well have machines as replacement of the receptionist repeating the same thing over and over again without no help ridiculous just to get an appointment.
Chapelford Medical Centre
dave h.
this establishment is a complete farce. they consistently deflect responsibility onto Anima. simply perform your duties competently from the beginning. a full week has passed, and i'm still pursuing..
Chapelford Medical Centre
bex B.
The medical board urgently needs to investigate this practice due to the shockingly substandard healthcare delivery. Their appointment scheduling system is completely non-functional, and the..
Chapelford Medical Centre
M A.