Steel City General Practice (Baslow Road Branch)

Currently, telephone communication appears to be completely non-functional. Calls disconnect instantaneously upon connection. Previously, one would simply be placed in a waiting line. Today, I..

This medical practice is rapidly deteriorating in quality. We initiated a two-week health strategy for my elderly mother, involving medication dosage increases, yet she remains in excruciating pain...

Excellent medical professionals who, despite their packed schedules, prioritize patient needs and ensure prompt care when situations are critical. They're particularly accommodating for pediatric..

Terrible Customer Care. Awful Front Desk Staff. Endless waiting just to consult a Physician. The doctors themselves seem competent, assuming you can actually get an appointment.

This medical practice stands out as the most exceptional I've encountered. Their digital triage process is extremely efficient, and the personnel demonstrate genuine compassion and attentiveness. On..

The medical staff display compassion and empathy, yet the front desk staff completely undermine their efforts. I've been made to feel unwelcome and like an inconvenience during my infrequent visits...

The medical staff consistently demonstrate attentive listening and comprehensive care. The nursing team is delightful. I had the opportunity to interact with Sarah at the front desk today. I don't..

I encountered an absolutely terrible ordeal at Baslow Road Surgery. Our family vacation was abruptly cut short when my son became seriously ill. Initially, we visited an A and E in Kent where they..

The phone lines are constantly engaged. Unless you're a child or elderly, securing a same-day appointment is virtually impossible. Regardless of your condition or physical state, they'll cheerfully..

I can't comprehend the negative feedback about this medical practice. Having been a patient for more than two decades and having brought up three children during that time, I can confidently say..

The medical staff are excellent when you finally get to meet them. But the front desk situation is problematic. This morning alone, they've disconnected my calls five times, and I've thrown in the..

Welcoming, supportive, and incredibly quick-working front desk staff (2 May, morning)

Attempted to secure a consultation at this clinic since the Shorham street location was unavailable for three weeks. The wait here was even more extended. Might as well surrender to fate and let..

I've been a patient at this medical practice ever since relocating to the neighborhood back in 1990, and I have absolutely no complaints about the exceptional care my family has consistently..

It's a standard medical clinic, but appointment wait times are minimal, and the physicians are both highly competent and personable, making conversations comfortable and easy.

Baslow toad surgery truly stands out as a top-notch medical facility. In my experience, their staff consistently demonstrates exceptional care and goes the extra mile to help patients. My children..

The nurse practitioner demonstrates a hostile demeanor and appears to be the sole available option for same-day appointments since their booking system was modified. When we raised concerns, the..

A definite step up from the previous Dore Road encounter, offering competent assistance, yet still an inconvenience to physically go on-site for trivial issues and minor administrative tasks.

The physicians here are top-notch, and I'd wholeheartedly endorse their practice for their dependability and compassion. Nevertheless, I'm troubled by the reception staff's approach to patient..

The nursing team at this practice is top-notch, and I'm particularly impressed with Dr Salisbury and Dr Walker. Several of the reception staff are also commendable and provide excellent service.