Birdhurst Medical Practice
John D. 8 years ago • From Google
Bad
Morning registration frustration at birdhurst
My wife called Birdhurst Medical Practice and was assured over the phone that we could both register with her passport, as she works in the city and finding time to come in would be challenging due to her early work hours. Upon arrival this morning, the receptionist insisted my wife must personally verify her identity. What a pointless waste of time! The receptionist then complained about being overwhelmed with work and couldn't process our registration until next week - hardly acceptable standards for a medical practice. She made this statement before I even explained our purpose for registering. After sharing our registration intent, she arbitrarily declared our medical need as non-urgent. First, she lacked complete information to make such a determination, and second, as a receptionist, she has no business making medical judgments that could potentially endanger patients' health. We will be taking our business elsewhere. This review serves to warn other potential patients about the substandard service and unhelpful staff at this surgery, suggesting they might find better care at alternative practices.
People seem to lack compassion and warmth these days. The morning receptionist at the GP's office was incredibly harsh and completely unhelpful - possibly the most unpleasant interaction I've ever..
Birdhurst Medical Practice
Sandra S.
The personnel are welcoming and approachable. Scheduling a quick consultation can be challenging at times. The physicians demonstrate high levels of professionalism, compassion, and genuine care for..
Birdhurst Medical Practice
Nicci P.
I've had a consistently positive experience with their service. The front desk staff are courteous, well-mannered, and understanding, and their communication has been prompt and efficient 👍🏻
Birdhurst Medical Practice
L L.
Utterly atrocious 'customer support' - and I use that term loosely - delivered by the most incompetent and dismissive blonde female receptionist imaginable. Previously, I had registered my..
Birdhurst Medical Practice
Sai V.
I've been visiting this GP practice for a year now, and I've never encountered any issues. The staff are consistently helpful and the facility maintains excellent cleanliness standards. They're..
Birdhurst Medical Practice
Gaijin G.
I've been a patient at this medical clinic for an extended period, and the front desk staff consistently demonstrate a lack of courtesy. Their professionalism is seriously questionable, and they..
Birdhurst Medical Practice
Nazmo N.
The medical professionals at this practice are top-notch, but the receptionist (Shanice) acts like she's a doctor, which is incredibly exasperating. It's deeply troubling when you interact with the..
Birdhurst Medical Practice
Les O.
An exceptional medical practice. Truly compassionate and consistently prioritizing my well-being. Outstanding physicians supported by an incredibly competent team.
Birdhurst Medical Practice
maz m.
Jackie, who works at the front desk, displays an inexplicable attitude problem. It's baffling how someone with such poor interpersonal skills has been placed in a customer-facing role that requires..
Birdhurst Medical Practice
Alanna A.
During a particularly challenging period, I was compelled to switch medical practices due to proximity. While I recognize the immense pressures facing our national health service and the..
Birdhurst Medical Practice
Jeremy H.
The most discourteous and conceited front desk staff I've ever encountered, who completely undermines the entire practice's reputation. Absolutely uncooperative and when I attempted to request her..
Birdhurst Medical Practice
Christopher C.
The receptionists at this medical facility display an alarming level of discourtesy and impatience that consistently leaves me feeling frustrated. Throughout my three-year experience with this..
Birdhurst Medical Practice
Leonie m.
Dr. Dhami was an exceptional healthcare professional during my visit. She was incredibly supportive, offering comprehensive insights and demonstrating remarkable expertise throughout our consultation.
Birdhurst Medical Practice
Blue 2.
Spent 50 pounds for a compensation injury letter, and they demanded payment upfront before even starting. After paying, they're now saying it'll take up to 28 days to complete. I urgently need this..
Birdhurst Medical Practice
Martin A.
The medical staff here lack professionalism, and the front desk employees are completely unresponsive to phone inquiries. During our recent visit regarding our child's health, they dismissively..
Birdhurst Medical Practice
Sara A.
I've visited this medical center twice now, and my experience has been positive so far. (Prior to my visits, I had encountered numerous critical reviews, which made me somewhat apprehensive) I..
Birdhurst Medical Practice
Orna K.
Unfriendly personnel made me reconsider my registration at this establishment.
Birdhurst Medical Practice
Pauline A.
I am incredibly grateful to the two general practitioners who assisted me over the phone this week. Your support means the world to me - thank you so much!
Birdhurst Medical Practice
Mark F.
The online prescription and appointment system has completely fallen apart without any explanation or alternative solution. They've reverted to requesting faxes, which feels like a ridiculous..
Birdhurst Medical Practice
Sue E.
On behalf of a friend, I want to share my experience with Dr. Neel, who is truly exceptional. He dedicates time to attentively listening and provides incredibly helpful guidance. A special thanks..
Birdhurst Medical Practice
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