Tilehurst Village Surgery

I've been registered with this medical practice since relocating to Tilehurst a year and a half ago. Initially, it appeared to be a decent surgery with straightforward appointment booking. However,..

If I could rate this surgery lower, I absolutely would. - Booking an appointment with GPs is an absolute nightmare. Even if you miraculously secure one, expect to waste at least 45 minutes waiting..

I initially felt hopeful about the surgical procedure, but during the application process, I was repeatedly denied three times due to not checking an irrelevant box in their system. I presumed this..

I'm simply attempting to secure a medical consultation, yet I've repeatedly encountered obstacles. Calling 111 proves ineffective, and spending 8 hours in A&E is equally frustrating. Despite..

Welcoming medical staff and a courteous approach. Grateful they accommodated me even though I was tardy and accidentally went to their alternate location for my child's immunization. Performing..

One would expect a medical consultation to offer a compassionate, supportive, and empathetic space for discussing health concerns. However, with a single exception, every physician I've encountered..

Scheduling consultations here is a real challenge, and the staff's demeanor lacks compassion entirely! The employees appear disgruntled and unenthusiastic about assisting clients. The entire..

I'm completely in alignment with the previous comments about this medical practice - it's a total disaster. The front desk staff are discourteous, and the physicians consistently fail to follow..

I was initially hesitant to sign up with this medical practice due to previous online feedback. However, I'm glad I went ahead, as every healthcare professional I've encountered has been..

Visited the clinic for my routine blood work and received my initial Covid vaccination today. The entire process was swift, taking less than 10 minutes. The personnel here consistently maintain a..

After being loyal patients at this medical practice for over four decades, we've reached a point where we can no longer tolerate their substandard care and are switching healthcare providers...

Scheduling an appointment here is practically impossible. The recommended booking time is 8:00 AM, but getting through on the phone is a futile effort. When the lines finally clear around 10:00,..

Swift and effortless experience.

The medical staff are excellent, HOWEVER, their appointment scheduling is utterly dysfunctional. When you urgently require medical consultation, the process is incredibly frustrating. You're..

Excellent organization and smooth execution of the vaccination process. Tilehurst Village Surgery handled everything with remarkable professionalism. Much appreciation for their outstanding service!..

Every time I use their online platform to request my prescription, they consistently mess up the order, forcing me to call and resolve the issue. The ironic part is their recorded message warns..

Appalling, A dysfunctional medical practice staffed by discourteous, idle, and inept front desk staff who seemingly aim to obstruct or minimize patient needs, I've experienced ongoing difficulties..

I rarely leave feedback, but after seeing other reviews, I felt compelled to share my experience! This medical practice stands out from the rest! Sure, waiting times can be long - around 9 out of 10..

I visited the medical clinic on Thursday for a blood test. The front desk staff are exceptional at what they do, incredibly supportive and kind. They handle a challenging role with grace. Since I..

Overall, I'm satisfied with this medical practice. Given my son's multiple health challenges, we frequently need medication, and they consistently transmit prescriptions to our pharmacy within a..