The Elms Medical Centre

The medical staff and nursing team demonstrate exceptional compassion and expertise, and the front desk personnel consistently show respect and treat patients with genuine dignity. However, one..

Top-notch medical center. Having been a patient here for a decade and a half, I can genuinely affirm that I've not once encountered any issues with their service quality, operational effectiveness,..

I want to express my gratitude to Dr. Jackson for her compassionate and thorough care during my visit today, and also to Natalie at the front desk who was incredibly helpful and accommodating...

I've just completed my registration at Elms Medical Centre. The receptionist was incredibly kind, providing me with the necessary paper forms and even guiding me to a table where I could fill them..

Setting up an appointment is convenient, with multiple options like in-store, telephone, or web scheduling. Whenever I've visited, I've consistently been seen promptly, typically within a half-hour..

What an incredible facility. They genuinely cared for my daughter during our concerns about her headaches. I'm confident they made an accurate diagnosis. The prescribed medication is working..

The front desk employees display an incredibly unwelcoming attitude. They consistently make patients feel like an inconvenience. This is absolutely not the type of treatment you anticipate when..

I transitioned to this medical practice from another in Chester. My experience has been thoroughly satisfactory, characterized by welcoming front desk staff, highly competent doctors, and a..

Utterly appalling. My infant has been pending a specialist consultation for nearly half a year, and they completely neglected to submit the referral multiple times. The front desk personnel have..

Elms Medical Practice has undergone a remarkable improvement in patient reception and communication, particularly with their proactive appointment reminder system. The medical staff, especially the..

Truly outstanding session. Attended my physiotherapy consultation today, and the therapist was exceptional. Throughout my multiple private physiotherapy treatments for this rotator cuff injury, I've..

Outstanding, compassionate care, where I consistently receive top-notch attention from highly skilled and informed medical professionals.

The GPS navigation at this clinic was fine before, but recent staff changes have been concerning. Today, a staff member actually resorted to searching Google to diagnose my daughter's rash, and..

Consistently encountered employees who were exceptionally courteous and competent

Absolutely appalling front desk staff who are dishonest and completely unprofessional. Their customer service is a total disaster.

The administrative staff, both at the reception and via telephone, have been incredibly supportive and courteous. Medical professionals, including nurses and physicians, consistently demonstrate a..

The front desk staff display an attitude that is both disrespectful and patronizing.

During a challenging health concern, I reached out for assistance. While explaining my symptoms to the receptionist, Leah, she demonstrated remarkable attentiveness by recommending a comprehensive..

Despite advertising an 8 am opening time, if you attempt to call earlier than 8:20 am, they completely ignore the phone. When you ring, they simply pick up and immediately hang up on you.

The customer service representative who took my call was extremely discourteous, leaving me feeling deeply distressed. I sincerely hope the company would hire staff with greater compassion,..