The Castle Practice

I've been a loyal patient at this medical practice for years without significant issues. However, yesterday (Monday morning), my experience was deeply frustrating. After waiting 20 minutes on hold..

Utterly astounding. I'm completely taken aback by what just occurred. This experience has left me stunned and struggling to process the incredible turn of events. The sheer unexpectedness of the..

I'd rate this zero if the option existed. Scheduling an appointment via telephone is a futile exercise, with lines perpetually busy or simply unanswered, despite seemingly sufficient front desk..

Absolute nightmare medical practice! Completely impossible to schedule a visit and their communication is nonexistent. Total waste of time and energy - these doctors are completely unprofessional!!!

I cannot endorse this medical facility and suggest seeking alternatives. For instance, when I required a specialist consultation, their referral process was the sole pathway to my preferred..

Medical professionals at this clinic are excellent once you secure an appointment, but navigating their initial reception is a nightmare. The front desk staff are incredibly dismissive and..

I recently met with Jay, and his demeanor was exceptional. He demonstrated remarkable friendliness, patience, attentiveness, and empathy throughout our interaction. Unfortunately, such high-quality..

Consistently welcoming personnel who are eager to assist. The service is impeccable, and I have no complaints. Keep maintaining this excellent standard of care.

This place is a total disaster! I'd rather take my chances elsewhere than sit in that miserable waiting room packed with elderly patients complaining non-stop. The space feels like a breeding ground..

I'm desperate to understand the current focus of these medical professionals since the pandemic began, as they're clearly neglecting patient care. You're endlessly tethered to the phone, hearing..

Delightful service with welcoming personnel. They're always accommodating and go above and beyond. The in-house pharmacy adds an extra layer of convenience.

I'd give zero stars if possible. They prescribed me medication over 5 years ago and now refuse to continue it - absolutely ridiculous. None of the doctors actually listen to my concerns; instead,..

Extremely happy with the service myself and husband have received from the Castle Practice. All staff have been helpful, approachable, informative and thorough .

Throughout my life, I've rarely required medical attention, but recently, I've been dealing with a persistent health concern. Dr Feghali has been absolutely remarkable, displaying utmost..

Excellent service. When you're truly unwell, they make every effort to schedule you a consultation promptly.

Getting an appointment here is practically a futile endeavor, assuming you can even get someone to pick up the phone. The receptionists are unbearably condescending, acting like they're medical..

I've been a patient here for quite some time. The staff genuinely attempts to provide assistance, and in most instances, they manage to address my needs. However, the morning phone lines for..

Scheduling an appointment here is incredibly challenging! Their phone line is perpetually busy, and I've wasted countless minutes waiting with no answer. Prescription refills are consistently..

Each visit I've made has consistently been pleasant. The personnel are skilled and friendly.

If you're looking to become a patient with endless wait times and zero chance of seeing a physician, this practice is your perfect match.