Trinity Medical Centre
James C. one year ago • From Google
Average
Navigating pharmacy challenges with patient persistence
Since COVID, my doctor's practice has undergone significant changes. I've found that booking appointments in person tends to be more effective compared to phone scheduling, which can be quite frustrating. Despite these challenges, the medical practice remains supportive and always tries to accommodate patients. The adjacent pharmacy, while not directly responsible for the medical practice's operations, has noticeably declined in service quality since changing ownership. It seems they might have taken on more than they can handle. A particularly concerning issue is their Needle Exchange program, which appears to be non-functional. In recent months, multiple individuals, including myself, have experienced difficulties accessing this service. Staff members consistently claim they cannot provide the exchange, which feels like a repeated excuse. I've personally witnessed suspicious interactions that suggest something isn't right. During one instance, I overheard a staff member mentioning delivery to another pharmacy, and saw old medical waste bins being handled. While I don't harbor animosity towards the pharmacy or doctors, I was ultimately banned after expressing concerns about service delays. I heard staff making dismissive comments about "druggies" getting methadone, which I believe is misleading. What they don't disclose is the significant financial incentive of £40 per methadone prescription daily. After challenging their explanations and being met with apparent dishonesty, I switched pharmacies. The front desk staff and doctors remain excellent and should not be blamed for these systemic issues. A special mention: bring back Nicola! 🤫🤭
Warm and efficient staff at the front desk were incredibly accommodating during my after-hours visit. Greatly appreciated their helpfulness!
Trinity Medical Centre
Ellie C.
I rely on PATCHS for medical consultations, and they consistently provide same-day phone responses and outcomes. These are the most exceptional healthcare professionals I've encountered. Notably,..
Trinity Medical Centre
Mariama G.
I'm deeply frustrated with Trinity medical centre. I experienced adverse reactions to my medication, attempted to schedule an appointment, yet received no text confirming the details. Today, I got a..
Trinity Medical Centre
Susan M.
I am utterly shocked by the excessive waiting period to consult a physician at this medical practice, which can stretch up to 5 weeks. Despite my repeated phone calls and urgent pleas for a same-day..
Trinity Medical Centre
Mahfuz M.
Two months of endless back-and-forth, with them persistently shifting blame onto me for an administrative mistake I never committed. They repeatedly accused me of incompetence regarding my name..
Trinity Medical Centre
Ste R.
Spent a month being passed around without resolution, receiving no acknowledgment of the poor service. When I challenged the ineffective handling and communication that squandered my time, I was..
Trinity Medical Centre
Susan L.
I contacted trinity around 5 pm on Tuesday, describing my symptoms and was assured the information would be forwarded to the appointments team. Due to their frustrating 48-hour rule, I received no..
Trinity Medical Centre
Ella H.
My wife received news of a liver tumour from DR rayaan shaikh. We've been pursuing investigations into her symptoms for an extended period, consistently having to chase down information. Opting for..
Trinity Medical Centre
chris m.
0/10 Rating Physician recommended a medication that was inappropriate given my history of heart rhythm irregularities and potential adverse reactions. It seemed like he completely disregarded my..
Trinity Medical Centre
Veronica K.
Dr. Alisha demonstrates unprofessional and intimidating behavior, creating a hostile environment that makes patients feel uncomfortable and disrespected.
Trinity Medical Centre
Jordan L.
This surgical practice has been an absolute nightmare. They completely dismiss patient concerns and fail to provide genuine medical attention. Their approach is to simply prescribe painkillers and..
Trinity Medical Centre
Mohamed H.
This medical facility is absolutely terrible. The staff at the front desk and the physician were incredibly unprofessional and dismissive. As someone who relies on insulin, I found the process of..
Trinity Medical Centre
Muhammad S.
I desperately want to award negative stars due to my 6-day fever experience. When I sought an urgent doctor's appointment, the triage team redirected me to a pharmacy, where the pharmacist..
Trinity Medical Centre
Katarzyna K.
Top-notch assistance. I'm completely puzzled by the negative feedback from others. My experience was flawless. I'd gladly suggest this to anyone looking for reliable support.
Trinity Medical Centre
Daisy E.
Steer clear of Julie at the front desk!! Her attitude is terrible and she clearly lacks passion for her work! Forget about seeing your doctor anytime soon - appointments are weeks away Restricting..
Trinity Medical Centre
Jacqueline O.
During my consultation last summer about a bothersome mole and additional health concerns, I experienced a rushed and dismissive encounter. The healthcare professional barely examined me, quickly..
Trinity Medical Centre
Jemima K.
Terrible service for mobile users, extremely costly with unbearably long wait times
Trinity Medical Centre
Mike C.
Very serious problems with this medical practice My Mum and brother are patients here. 1. They refused to see my brother (claiming they don't see patients), and later that day we had to call an..
Trinity Medical Centre
Dan B.
I've attempted to call a staggering 47 times on Friday and another 32 times today, and each time the phone just continues to ring endlessly. With so many individuals seeking employment, how is it..
Trinity Medical Centre
john w.
The personnel at this establishment require improved customer service skills and should focus on actively listening to customers' concerns and feedback.
Trinity Medical Centre
Jake M.