SW

Sophia W. 3 years ago • From Google

Rating

Bad

Neglected mental health care left me devastated

I'm utterly disheartened by my experience with this medical practice. Approximately a year ago, I sought help from my GP regarding my mental health, expressing serious concerns about potential self-harm. The doctor dismissively allowed me to leave the consultation in distress, claiming there was nothing they could do. Tragically, a month later, I did indeed harm myself, having been denied the necessary support. Now, when I'm requesting an increase in my antidepressant medication, I was inappropriately questioned by a receptionist about confidential medical matters. Furthermore, despite being told a nurse would contact me, no such call ever came. I later discovered this was due to the surgery's administrative negligence in failing to document my need for a nurse consultation. Consequently, I'm now forced to endure weeks of waiting for a medical review. The complete lack of accountability displayed by this practice is absolutely appalling. If this were a physical health issue, such unacceptable treatment would never be tolerated.

Other reviews for Park Surgery