Washway Road Medical Centre
Pc M. one year ago • From Google
Great
Neglected Women's Health: GP Practice Downhill
I am revising my evaluation following discussions with several friends who frequent different GP practices throughout Trafford. It seems I am quite fortunate to be associated with Washway Road. My friends struggle significantly when attempting to reach someone by phone; they consistently find themselves waiting as number 20 or higher in line and frequently face challenges securing an appointment. In contrast, I rarely encounter delays when trying to connect with a receptionist; there are some wonderful staff members available who promptly answer calls and provide assistance. Over the past six months, my interactions with both the administrative personnel and medical practitioners have been quite positive, leaving me without any complaints. The AskMyGP system has proven effective since its recent modifications allow requests to be submitted between 8 AM and 10 AM, eliminating the previous urgency of needing to submit before it fills up or closes for the day. Additionally, the pharmacist on-site is excellent at addressing many medication-related queries, which means patients do not always have to wait for a consultation with their GP. On another note, it's disheartening that women's health issues aren't taken seriously by GPs. My concerns were dismissed when I reported having three menstrual cycles within one month—an occurrence that was trivialized—and instead of support, I was offered a flu vaccination instead of genuine care or attention regarding my symptoms. Feeling neglected in this manner compelled me to seek private healthcare for further evaluation and treatment options. Currently recuperating from a complete hysterectomy along with ovary removal due to severe stage four endometriosis alongside adenomyosis has been challenging enough without additional distress from inadequate responses from healthcare providers during this process. When I reached out again after these significant developments in my health status seeking acknowledgment or support from them about this situation, they didn’t even bother responding—a stark indication of how much this practice’s standards have deteriorated over approximately the past year or so. Additionally, it is important to mention that an identical review was dismissed on the NHS website due specifically because it detailed serious grievances concerning particular services provided at their practice location—this raises questions about how trustworthy their NHS review ratings truly are.
The efficient reception area is equipped with self-check-in kiosks to reduce waiting times. Spacious waiting rooms are available, allowing for adequate social distancing when required. The staff..
Washway Road Medical Centre
Anonymouse
I am in the unfortunate position of having to take controlled pain meds for chronic daily pain in the form of (low dose ) patches due to multiple disabling health conditions. I have managed after..
Washway Road Medical Centre
Luky W.
Outstanding surgical services. The reception team is not only friendly but also highly professional, indicating a well-structured organization. It is evident that considerable effort has been..
Washway Road Medical Centre
Robert M.
Since 1964, I have been receiving care at this facility and have developed a personal acquaintance with many of the doctors and nurses. My gratitude towards them for their professionalism and..
Washway Road Medical Centre
Alan D.
Finding a parking spot is truly frustrating due to the tiny car park and the lack of alternative options, as the main road has various restrictions, leading many to park irresponsibly.
Washway Road Medical Centre
Jennifer C.
Fantastic medical procedure! I required urgent assistance with my prescription and paperwork, and the team went above and beyond to support me with exceptional service and efficiency!
Washway Road Medical Centre
Annie F.
Submitted a request for a doctor's appointment on Monday and received no response. When I called on Tuesday, they still couldn't confirm a same-day appointment. With no alternatives and urgent need..
Washway Road Medical Centre
Clive P.
Extremely effective—should Ask my GP (which is quite excellent) be inaccessible, a visit in person proves to be a suitable alternative.
Washway Road Medical Centre
Tony H.
I find this surgery hard to take seriously. I continue to receive messages—either regarding the COVID vaccine or the flu shot. I absolutely decline to inject any pharmaceutical substances into my..
Washway Road Medical Centre
pria r.
The receptionist was unhelpful and displayed poor customer service skills.
Washway Road Medical Centre
Joe S.
In my view, a good general practice is far superior to Firsway Health Centre located in Sale. Utilizing AskMyGP to schedule appointments between 8am and 9am tends to be more effective. While I..
Washway Road Medical Centre
edward c.
In the past, I encountered problems with the system rather than with the physicians themselves. However, I must express that in recent months, my doctor has provided exceptional five-star treatment...
Washway Road Medical Centre
jennifer b.
Excellent general practitioner, highly attentive and straightforward to schedule a visit. The team is exceptionally friendly and supportive!
Washway Road Medical Centre
Name L.
If zero were an option, I'd choose it. Consulted a physician at 9 in the morning, and a prescription was supposedly arranged with instructions to collect later. Upon arriving at 2:30pm, I was..
Washway Road Medical Centre
Rawaha A.
I've been a member of this place for a decade and a half, joining when I was just a teenager. How I hope my kids and I could remain here indefinitely, given how wonderfully the staff has treated us..
Washway Road Medical Centre
Martin K.
Outstanding support - submitted a request via askmyGP early morning and received a callback within three hours. My prescription was promptly transmitted to my preferred pharmacy for immediate..
Washway Road Medical Centre
Lydia A.
A truly remarkable approach. Extremely effective in handling inquiries. Consistently eager to assist, with questions being addressed and resolved promptly. This results in an outstanding experience..
Washway Road Medical Centre
Gill L.
I cannot emphasize enough how highly I regard this practice; for nearly two decades, I have consistently received exceptional treatment and care from everyone involved. While it saddens me that some..
Washway Road Medical Centre
Stuart P.
I genuinely appreciate the quality of our general practice service; I feel fortunate to have you as my healthcare providers.
Washway Road Medical Centre
Lahcen J.
I had a really positive experience overall. The front desk team were friendly and accommodating, the clinician was thorough and gave me their full attention, and the complimentary private parking..
Washway Road Medical Centre
Lostwitness L.