The Densham Surgery
Rosemarie C. 2 years ago • From Google
Bad
Neglectful care and dismissive treatment at hospital
I had a deeply troubling experience during my recent medical visit. Despite my alarmingly elevated heart rate of 150bpm, the doctor abruptly concluded the appointment, claiming they'd already devoted sufficient time. Adding insult to injury, a nurse inexplicably questioned whether I was under the influence of drugs. The receptionist's refusal to relay a crucial inquiry to the physician further exacerbated my frustration. My concerns about swollen lymph nodes in my neck were summarily dismissed, and I was denied essential medication to regulate my heart rate and manage my Graves' disease. Upon the doctor's recommendation, I was directed to North Tees Hospital for admission. However, after an excruciating 11-hour wait, I was informed that they lacked the necessary medication and was unceremoniously sent home. This entire ordeal has left me utterly appalled by the substandard care I received. It seems the Hippocratic oath to provide compassionate care to all patients has been callously disregarded in my case.
The staff consistently demonstrates an exceptional level of assistance, going above and beyond to ensure customer satisfaction. Their unwavering commitment to providing support is truly commendable,..
The Densham Surgery
Jess K.
I've experienced the most appalling medical care at this practice. The front desk personnel's incompetence is matched only by their rudeness. Their inability to perform basic tasks has repeatedly..
The Densham Surgery
majid A.
For the past two months, I've been attempting to secure an appointment, following their instructions to call at 8 AM. However, the line is perpetually engaged. Despite my 24-year loyalty to this..
The Densham Surgery
Ian S.
A delightful medical practice with exceptional documentation. Pleasantly surprised to find that many of the front desk staff break the stereotype, offering a refreshing and welcoming atmosphere. The..
The Densham Surgery
Rugby H.
Occasionally, the telephone seems to endlessly chime without a soul responding. However, upon finally establishing contact, the personnel prove to be satisfactory in their interactions.
The Densham Surgery
Ruth W.
The staff at Densham Surgery truly stand out as exceptional. Recently, I had the pleasure of interacting with a remarkably accommodating receptionist who went above and beyond to assist me. Elaine,..
The Densham Surgery
lavin R.
I've experienced nothing but frustration with this surgery. Attempting to secure a same-day appointment has proven consistently impossible. Despite their doors opening at 8:30, I'm invariably met..
The Densham Surgery
Rosemarie C.
I had a deeply troubling experience during my recent medical visit. Despite my alarmingly elevated heart rate of 150bpm, the doctor abruptly concluded the appointment, claiming they'd already..
The Densham Surgery
ANTH L.
I experienced a deeply concerning situation at my healthcare provider's office. Upon informing them of my inability to attend the scheduled appointment for the thrombosis prevention vaccine due to..
The Densham Surgery
jorge r.
Utterly devoid of merit! This experience plumbed the depths of disappointment, leaving an indelible mark of frustration. It's a prime example of how not to deliver, falling short in every..
The Densham Surgery
Janice S.