RC

Rosemarie C. 2 years ago • From Google

Rating

Bad

Neglectful care and dismissive treatment at hospital

I had a deeply troubling experience during my recent medical visit. Despite my alarmingly elevated heart rate of 150bpm, the doctor abruptly concluded the appointment, claiming they'd already devoted sufficient time. Adding insult to injury, a nurse inexplicably questioned whether I was under the influence of drugs. The receptionist's refusal to relay a crucial inquiry to the physician further exacerbated my frustration. My concerns about swollen lymph nodes in my neck were summarily dismissed, and I was denied essential medication to regulate my heart rate and manage my Graves' disease. Upon the doctor's recommendation, I was directed to North Tees Hospital for admission. However, after an excruciating 11-hour wait, I was informed that they lacked the necessary medication and was unceremoniously sent home. This entire ordeal has left me utterly appalled by the substandard care I received. It seems the Hippocratic oath to provide compassionate care to all patients has been callously disregarded in my case.

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