JD

Josie D. 2 years ago • From Google

Rating

Bad

Neglectful doctor fails patient with serious injury

DR WALKER (GP PARTNER) NEGLECTFUL Absolutely appalling service today... the reception staff were pleasant, but regarding the appointment about a head injury, the doctor was supposed to call at 3:20pm and completely failed to make contact! I even phoned them at 4:30 pm to inquire about the situation, and received absolutely no response... forcing me to contact 111 and finally get an assessment for a concussion... it's incredibly disturbing that their medical professionals allow such negligence to occur.. it demonstrates a complete disregard for patient care and professional responsibility. I urgently want the complaint contact information as this was unacceptable and potentially dangerous!! I ultimately had to visit A&E and was diagnosed with a concussion the following day (3rd Oct), a situation that could have been addressed and managed much earlier with proper medical attention.

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