Bilborough Medical Centre
Ellie W. 2 years ago • From Google
Bad
Neglectful GP practice fails patient in crisis
I've been neglecting my deteriorating health for ages, unable to secure an appointment. When things took a drastic turn for the worse, I had to practically beg for one, emphasizing my declining condition just to get any response. They grudgingly offered a phone consultation at 11 AM, but I received a call at 9:30 AM from an incredibly discourteous and abrasive woman who pressured me to rapidly explain my issues. Her demeanor exacerbated my anxiety, and when I requested a moment to collect myself, she curtly dismissed my need, citing time constraints. I proceeded to list my symptoms: rapid weight loss of a stone in under two weeks, severe muscle spasms, a persistent cough lasting nearly two months, urinary difficulties, shortness of breath, and insomnia, among others. These concerns had been disregarded for an extended period due to the GP's inattentiveness and the practice's inaccessibility. Astonishingly, she then admonished me for discussing multiple issues, failing to comprehend that I was merely cataloging my symptoms, which naturally encompass various health concerns. This medical practice is utterly ineffective and should be shuttered, with a complete overhaul of staff. From the GPs to the receptionists, the entire team, barring the nurses, displays a shocking lack of empathy and professionalism, making health management an unnecessarily arduous task. While the nurses demonstrate kindness, they're the sole bright spot in an otherwise abysmal healthcare experience.
Obtaining an appointment has become increasingly challenging, a widespread issue these days. Recently, I phoned to inquire about blood test results from a fortnight ago, only to be informed by the..
Bilborough Medical Centre
Maria U.
After five months of relentless attempts to secure an appointment, I'm left utterly frustrated. It seems everyone who approaches this establishment is met with rejection. The perpetual absence of..
Bilborough Medical Centre
Martyna N.
The medical center has been grappling with appointment availability issues, yet their service quality remains commendable. Each interaction, whether in person or via phone, has been marked by..
Bilborough Medical Centre
Ellie W.
I've been neglecting my deteriorating health for ages, unable to secure an appointment. When things took a drastic turn for the worse, I had to practically beg for one, emphasizing my declining..
Bilborough Medical Centre
Zak Z.
The front desk personnel at this establishment exhibit an appalling lack of professionalism. Their demeanor is not only discourteous but borders on hostile, giving the impression that they believe..
Bilborough Medical Centre
Pleasedont P.
The front desk staff at this medical practice display an astonishing level of discourtesy. Their appointment system, which operates on a "first-come, first-served" basis, feels more like a frantic..
Bilborough Medical Centre
Yung B.
The experience at this medical practice has been nothing short of disastrous. From the moment I stepped in, I encountered incompetence at every turn. The receptionists seem incapable of basic..
Bilborough Medical Centre
Peter M.
Securing a slot with this medical practice is akin to scaling Mount Everest - a Herculean task that tests one's patience and resolve. Attempting to book via phone? You might as well be serenading a..
Bilborough Medical Centre
Madhu G.
I've experienced a frustrating cycle with this GP's appointment system. Every time I call, I'm instructed to phone back at the end of the following week for a routine appointment. The process..
Bilborough Medical Centre
glen s.
I've experienced a significant decline in the quality of service at this medical facility. During my HGV medical examination, which I had there since it was my regular doctor's office, they informed..
Bilborough Medical Centre
LINDSEY E.
I recently encountered a bit of a hiccup trying to reach them by phone, but my visit to the office this afternoon turned things around completely. I had the pleasure of being assisted by a..
Bilborough Medical Centre
Helen B.
I've been trying to get an appointment for five consecutive days, calling at 8 AM each time, only to be told to try again the next day. The situation escalated to the point where I ended up in A&E..
Bilborough Medical Centre
Amber A.