AG

At G. 4 years ago • From Google

Rating

Bad

Negligent care endangers patients and breaks trust

I'm utterly frustrated with this medical practice. They've completely neglected my elderly father over recent months, which tragically led to him suffering a hip fracture after a fall. Since then, he's been repeatedly hospitalized, and the practice has shown zero communication about his condition or rehabilitation. Their attitude seems to be one of pure indifference, which is absolutely unacceptable. Even a year later, the service remains abysmal. The nurses consistently ignore e-consults, leaving them unaddressed. I haven't had a prescription review in a year and a half, and my mother is still waiting on a referral for an x-ray from the previous year. This practice has become a complete nightmare, and despite being a lifelong patient, I can confidently say their standards have never been this appalling.

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