Crosland Moor Surgery
Freely S. one year ago • From Google
Bad
Negligent care leads to near-fatal heart event
I recently had a distressing experience with my mother's healthcare. She underwent a 24-hour heart monitor test, which detected an extra heartbeat. Despite our family's history of cardiac issues, the medical team failed to refer her to a specialist. This oversight led to a catastrophic event - my mother suffered a cardiac arrest. It's infuriating to think that this could have been prevented if they had taken proper action. The ordeal didn't end there. During her recovery, my mother faced unnecessary hurdles when trying to obtain a dosette box for her numerous medications. The pharmacist at the GP's office bombarded her with 20 questions, questioning her need for the box. They erroneously claimed their pharmacy didn't provide such services and even suggested they weren't beneficial. Upon my intervention and a direct call to the pharmacy, I discovered they indeed offer dosette boxes. This misinformation caused undue stress during an already challenging time. It's crucial that healthcare providers update their information and improve communication. Patients in recovery shouldn't have to navigate through conflicting information or fight for necessary medical aids. This experience has severely shaken our trust in the system that's meant to care for us.
The front desk staff displayed a notable lack of courtesy and professionalism, often coming across as curt and dismissive in their interactions. In stark contrast, the physicians themselves..
Crosland Moor Surgery
Alisha a.
I had an exceptional experience at this medical facility. Dr. Luke's expertise is truly unparalleled; he's undoubtedly one of the finest physicians I've encountered. His treatment of my depression..
Crosland Moor Surgery
freely s.
I recently had a distressing experience with my mother's healthcare. She underwent a 24-hour heart monitor test, which detected an extra heartbeat. Despite our family's history of cardiac issues,..
Crosland Moor Surgery
Angela E.
Over the years, I've consistently had positive experiences with this surgery, but recently, their level of care has truly surpassed expectations. As someone responsible for looking after family..
Crosland Moor Surgery
Kathleen H.
For the past two years, I've endured a series of disappointments from this medical practice. The staff, including doctors, pharmacists, and receptionists, have consistently displayed a combination..
Crosland Moor Surgery
Fiza M.
I had an incredibly frustrating experience trying to book an appointment. The receptionists' demeanor was far from professional or courteous. After enduring a tedious 30-minute wait, my call was..
Crosland Moor Surgery
Mariusz H.
The pandemic may be over, but getting in touch with these doctors is a nightmare! Two-week waits for a simple phone call? Unbelievable. They're supposedly the only option in town, yet they can't..
Crosland Moor Surgery
Tandy T.
The reception staff at this medical practice consistently demonstrate helpfulness, and the nursing team excels in their duties. However, my experience with the GP left much to be desired. Her..
Crosland Moor Surgery
Chezee H.
The medical facility ought to prioritize patient care when assistance is required, rather than dismissing their concerns as if they were seeking luxurious pampering. As taxpayers, we contribute to..
Crosland Moor Surgery
Meet S.
I had an exceptional experience at this medical practice. The GP was outstanding, demonstrating a high level of professionalism and care. The entire staff exhibited remarkable courtesy, creating a..
Crosland Moor Surgery
Paul W.
Dr. Luk stands out as an exceptional general practitioner. His meticulous approach and wealth of knowledge are truly impressive. I feel fortunate to have him overseeing my healthcare needs. The..
Crosland Moor Surgery
Nabeel J.
The establishment's lone receptionist shoulders the burden of managing all tasks single-handedly. This solitary gatekeeper juggles every responsibility, creating a bottleneck in the workflow.
Crosland Moor Surgery
Samantha G.
I've had such a wonderful experience with this medical practice. The reception team always greets me with warmth and genuine smiles, creating a welcoming atmosphere from the moment I step in. The..
Crosland Moor Surgery
Harper W.