DJ

Debbie J. 5 years ago • From Google

Rating

Bad

Negligent care left me hospitalized and ignored

I attempted to schedule an appointment last Friday afternoon, only to be informed that no slots were available. Having just been discharged from Fazakerley hospital, I urgently required medication for an infection, which I explained to the receptionist. She instructed me to complete an e-consultation form for the doctor to review. I diligently uploaded my discharge letter as documentation of my hospital visit. Ultimately, my condition deteriorated, forcing me to return to Fazakerley hospital's A&E with a severe diverticulitis infection, where I was hospitalized on intravenous treatment for four days. Despite this serious medical situation, I have yet to receive any communication from the GP. Given my known medical history, which the surgery is fully aware of, this lack of response is completely unacceptable. I am seriously considering filing a complaint with the General Medical Council. If it were possible, I would gladly assign a score of ZERO to this experience.

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