Jubilee Medical Centre
Debbie J. 6 years ago • From Google
Bad
Negligent care left me hospitalized and ignored
I attempted to schedule an appointment last Friday afternoon, only to be informed that no slots were available. Having just been discharged from Fazakerley hospital, I urgently required medication for an infection, which I explained to the receptionist. She instructed me to complete an e-consultation form for the doctor to review. I diligently uploaded my discharge letter as documentation of my hospital visit. Ultimately, my condition deteriorated, forcing me to return to Fazakerley hospital's A&E with a severe diverticulitis infection, where I was hospitalized on intravenous treatment for four days. Despite this serious medical situation, I have yet to receive any communication from the GP. Given my known medical history, which the surgery is fully aware of, this lack of response is completely unacceptable. I am seriously considering filing a complaint with the General Medical Council. If it were possible, I would gladly assign a score of ZERO to this experience.
I am thoroughly impressed with Jubilee Medical Centre. The general practitioners are incredibly attentive and personable, creating a comfortable environment for patients. Their intake process is..
Jubilee Medical Centre
Nicola B.
Absolutely appalling service at the front desk, with employees displaying a complete lack of professionalism and assistance. They adamantly refused to provide a sick note for my absence, despite a..
Jubilee Medical Centre
Brian B.
Terrible healthcare experience. The general practitioner attempted to prescribe me two medications that are no longer on the market. I'm actively seeking to change providers and have completely lost..
Jubilee Medical Centre
Pam S.
Incredibly welcoming and highly skilled medical professionals and support team.
Jubilee Medical Centre
Col L.
Each interaction I have with this medical facility continues to exceed my expectations. The level of care provided to both myself and my loved ones by the entire staff is truly exceptional.
Jubilee Medical Centre
Malgorzata W.
Keith Kiernan - Advanced Nurse Practitioner I am truly grateful for your assistance with my elbow issue. While I'm uncertain if the steroids will provide relief - you administered them just 5..
Jubilee Medical Centre
Grace R.
I'm utterly frustrated by this surgical experience, having endured a three-hour wait just to receive a return call.
Jubilee Medical Centre
Kev P.
Firstly, I'm not a fan of e-consultations, perhaps I'm a bit old-fashioned, but anyway... I fell out of bed in the early hours of 13/2 around 3 AM... I didn't call 111. I badly injured my left hand,..
Jubilee Medical Centre
k C.
Endless waiting on hold, only to receive a terrible diagnostic link that invariably recommends hospital emergency care! Upon arriving at the clinic, the staff demonstrate zero professionalism,..
Jubilee Medical Centre
Tomas U.
Pope of Rome's customer service is painfully slow. I've been on hold for almost half an hour with no resolution in sight. Their low 2.8 rating clearly indicates ongoing issues, yet they seem..
Jubilee Medical Centre
Lukasz S.
These folks are a complete disaster! Getting assistance here is like waiting for a snail to sprint - you'll probably expire before anyone even acknowledges your existence!
Jubilee Medical Centre
Philip R.
The front desk staff refused to accommodate my early check-in, despite having minimal wait time and my long journey from Knutsford. They dismissively suggested I grab a coffee and return just..
Jubilee Medical Centre
Amy C.
The staff here are absolutely phenomenal, consistently cheerful and eager to assist. Every team member radiates positivity and provides exceptional care to all patients. The environment is..
Jubilee Medical Centre
Julie C.
I'm thoroughly frustrated with this medical practice. Their appointment system is completely dysfunctional - instead of allowing direct phone bookings, they force patients to submit an online E..
Jubilee Medical Centre
Doug B.
Transitioned from our long-standing medical practice of 35 years to Jubilee. The entire team, including physicians and support staff, has been exceptional. Their responsiveness, particularly the..
Jubilee Medical Centre
Jamie D.
Absolutely dreadful medical practice. Getting face-to-face time with a physician has become incredibly rare. They're obsessed with digital consultations that completely fail to meet patient needs...
Jubilee Medical Centre
Collette C.
I attempted to contact the medical practice yesterday morning to request a physician's callback. The wait time was excessively long, with my initial call starting at 8 AM and not being resolved..
Jubilee Medical Centre
K K.
More streamlined overall, but there's definitely room for improvement in how they handle communication between departments.
Jubilee Medical Centre
El E.
I want to express my heartfelt gratitude to Jubilee Medical Centre for their role in saving my 30-year-old husband's life. After just 3 days of illness, I contacted them as his condition was rapidly..
Jubilee Medical Centre
Liam H.
I wanted to express my gratitude to the receptionist and Keith for their exceptional assistance today. I had been waiting for a note for an extended period, so I visited the doctor's office in..
Jubilee Medical Centre
marie c.