The Bay Medical Practice
Nin W. 2 years ago • From Google
Bad
Negligent care puts son's life at risk
What purpose do patient notes serve, particularly the section on allergies? My son was once again prescribed an antibiotic he's allergic to by a GP at your practice, leaving him battling a severe asthma attack. Why is Dr. Tan the only physician who genuinely connects with patients? I'm seriously contemplating reporting to the GMC as you nearly cost me my son's life after his "viral cough diagnosis" turned out to be a life-threatening lung disease. Do not rely on Dr. Giles' chest x-ray interpretation when he declares "all clear"! Two days later, my son was fighting for his life at St. Mary's, rushed in by ambulance! How could you miss COPD? His care from The Bay since before Christmas when this problem started "in a healthy adult" has been absolutely abysmal. You should be ashamed to wear the NHS badge. And yet again, my son had a consultation yesterday, told about a potential appointment in Portsmouth and a drug showing promising results, but with no confirmed appointment or guarantee of trial acceptance. He visited your deplorable surgery today, only to be told his oxygen levels are dangerously low and he looks "awful", needing immediate admission to St. Mary's - something he tried to communicate to your staff yesterday!!! Who among your staff is actually medically trained at this shambles of a practice? An extremely irate mother!!!
This is a fantastic general practitioner clinic. Accessing it for appointment requests is straightforward, whether you choose to do so online or by phone. Every staff member I've encountered has..
The Bay Medical Practice
Nin W.
What purpose do patient notes serve, particularly the section on allergies? My son was once again prescribed an antibiotic he's allergic to by a GP at your practice, leaving him battling a severe..
The Bay Medical Practice
Ian S.
During my vacation, I phoned at 9 AM and was ultimately examined by the physician at 11:50. Throughout the entire encounter, the process was managed with utmost professionalism, and every staff..
The Bay Medical Practice
Stephanie H.
Skilled, supportive, and personable. Truly grateful for this medical procedure.
The Bay Medical Practice
Barry O.
Fantastic service once again. Attended my physiotherapy session, where everything was thoroughly explained. The staff were incredibly friendly. Much appreciation.
The Bay Medical Practice
Angie M.
Highly educational and thoroughly impressive across all aspects.
The Bay Medical Practice
Elspeth P.
Nneka demonstrates remarkable kindness, patience, and thoughtfulness. She provided thorough explanations for everything and displayed genuine interest while being exceptionally attentive throughout..
The Bay Medical Practice
David S.
I'm skeptical whether genuine medical professionals even work here. Every interaction results in phone consultations, even when the hospital explicitly recommends an immediate in-person GP..
The Bay Medical Practice
Emily E.
I've consistently encountered exceptional service at Bay Medical, finding their expertise and support far superior to my previous surgical experience. They handle matters efficiently, avoiding the..
The Bay Medical Practice
Stephen W.
I'm absolutely thrilled with my experience at the Shanklin clinic. The service feels incredibly personalized, almost like I'm receiving premium healthcare. They expedited my hospital examination..
The Bay Medical Practice
Lynda B.
Consistently reliable and supportive
The Bay Medical Practice
Andy H.
Scheduling can be challenging, but once you secure a consultation, the staff's warmth and professionalism truly shine through.
The Bay Medical Practice
Evans T.
Rapid Health's service is abysmal. Their online appointment booking is non-existent. Patients are forced to either rush to the emergency department or endure a frustrating two-day wait for a..
The Bay Medical Practice
Deanoprank 6.
The era of relying on this healthcare facility (Sandown) for medical care has definitively passed. Several of the front desk staff appear to believe that we, the paying patients, are somehow beneath..
The Bay Medical Practice
Carol W.
Made an appointment but ended up waiting well over an hour past my scheduled time. Additionally, I've been pregnant multiple times during my visits. The reception staff are incredibly discourteous..
The Bay Medical Practice
Tim C.
Waited 25 minutes, only to give up and disconnect. Is there seriously no one available to take my call?
The Bay Medical Practice
Shirley S.
After being placed on hold for a staggering 40 minutes, I attempted to notify the surgery about my sister's passing, but no one would answer the phone. The experience was so frustrating that I felt..
The Bay Medical Practice
Debbie T.
Writing on behalf of my spouse Mr. Nigel Tombs. We are extremely satisfied with the care received, and the young technician who performed the blood draw was exceptionally professional and courteous.
The Bay Medical Practice
Adam B.
Consistently exceptional care provided by Dr. Cule, with sincere appreciation for your ongoing outstanding medical service.
The Bay Medical Practice
John c.
My spouse and I have received tremendous support during our interactions with this medical practice. The personnel have been incredibly accommodating and delightful throughout our experience. We..
The Bay Medical Practice
Liz C.