The Bay Medical Practice
Nin W. 2 years ago • From Google
Bad
Negligent care puts son's life at risk
What purpose do patient notes serve, particularly the section on allergies? My son was once again prescribed an antibiotic he's allergic to by a GP at your practice, leaving him battling a severe asthma attack. Why is Dr. Tan the only physician who genuinely connects with patients? I'm seriously contemplating reporting to the GMC as you nearly cost me my son's life after his "viral cough diagnosis" turned out to be a life-threatening lung disease. Do not rely on Dr. Giles' chest x-ray interpretation when he declares "all clear"! Two days later, my son was fighting for his life at St. Mary's, rushed in by ambulance! How could you miss COPD? His care from The Bay since before Christmas when this problem started "in a healthy adult" has been absolutely abysmal. You should be ashamed to wear the NHS badge. And yet again, my son had a consultation yesterday, told about a potential appointment in Portsmouth and a drug showing promising results, but with no confirmed appointment or guarantee of trial acceptance. He visited your deplorable surgery today, only to be told his oxygen levels are dangerously low and he looks "awful", needing immediate admission to St. Mary's - something he tried to communicate to your staff yesterday!!! Who among your staff is actually medically trained at this shambles of a practice? An extremely irate mother!!!
After being told I must attend two separate appointments for my prescription. I was told that the two previous appointments had not been documented with respect to my new prescription. Therefore I..
The Bay Medical Practice
Gary D.
Superb medical procedure. My scheduled time was 8:52, and they saw me precisely on time. The entire team, from the front desk to the nursing staff, was incredibly welcoming and kind. Much..
The Bay Medical Practice
emma r.
Fantastic service with incredibly welcoming and supportive staff who went above and beyond to assist me.
The Bay Medical Practice
J N.
Utterly frustrating experience. We attempted to schedule an appointment, only to be redirected to call 111. After numerous calls with 111, they insisted the medical practice should have provided an..
The Bay Medical Practice
David C.
When calling a medical practice, one anticipates a reception that, while perhaps not overly enthusiastic, should at minimum be courteous. Think again. Following a 40-minute wait before the call was..
The Bay Medical Practice
Theresa M.
I've been a patient here for a short time, but I'm incredibly grateful to the entire team of medical professionals for their exceptional attention to detail and compassionate approach. The staff and..
The Bay Medical Practice
Bob H.
Experiencing respiratory distress and persistent coughing, I consulted the asthma nurse who was incredibly supportive. I underwent a chest x-ray which showed no immediate concerns, and during my..
The Bay Medical Practice
Lee H.
I appreciate the excellent assistance in modifying my scheduled visit by utilizing the website's provided resources. Sincere gratitude goes to Sharon, the diabetes care coordinator, for her help..
The Bay Medical Practice
laurence p.
During her usual blood draw, my wife typically ends up looking like she's been repeatedly stabbed, with her arms covered in unsightly bruises. However, thanks to the incredibly skilled Linda Platts,..
The Bay Medical Practice
Evans T.
Rapid Health's service is abysmal. Their online appointment booking is non-existent. Patients are forced to either rush to the emergency department or endure a frustrating two-day wait for a..
The Bay Medical Practice
Dave E.
During my relocation, I visited multiple healthcare facilities, and the Sandow center stood out as the most exceptional among them.
The Bay Medical Practice
Kevin S.
Dr. Bateman reached out with a follow-up call, and I was genuinely impressed by how compassionate and supportive they were! Much appreciation for their kindness!
The Bay Medical Practice
Lorraine E.
The Rapid Health consultation process was smooth and efficient. I spent a short time completing the questionnaire, selecting "none of the above" for several prompts. As arranged, the physician..
The Bay Medical Practice
Stephen W.
I'm absolutely thrilled with my experience at the Shanklin clinic. The service feels incredibly personalized, almost like I'm receiving premium healthcare. They expedited my hospital examination..
The Bay Medical Practice
Emily E.
I've consistently encountered exceptional service at Bay Medical, finding their expertise and support far superior to my previous surgical experience. They handle matters efficiently, avoiding the..
The Bay Medical Practice
Kelly M.
The most discourteous front desk personnel I've ever come across! It was early morning, so there was no excuse for their poor attitude. I haven't visited a medical office since pre-pandemic times,..
The Bay Medical Practice
Andrew C.
The young, dark-haired receptionist at the front desk displayed an unacceptably hostile demeanor during my appointment on Wednesday, March 15th at 10:50. I hope her identity can be identified and..
The Bay Medical Practice
Fiona D.
Exceptional medical consultation provided by Dr. Arwa Elashry. Her expertise and professionalism were truly impressive, and she demonstrated a thorough understanding of my health concerns. The..
The Bay Medical Practice
Dom P.
I've visited Sandown medical center on two separate occasions, and both experiences were exceptional. Dr. Nneka Okonkwo demonstrates remarkable expertise, communication skills, and compassion...
The Bay Medical Practice
T F.
Truly top-tier service. The contrast with my previous medical practice is remarkable. Heartfelt appreciation goes out to the entire team at The Bay and Jhoots pharmacy. T.M. Lewis.
The Bay Medical Practice
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