The Manor House Surgery
Steve D. 3 years ago • From Google
Bad
Negligent care with terminal cancer diagnosis
Where do I begin I'm battling terminal cancer and have received absolutely no proper monitoring They recklessly removed my long-term antidepressants, which led me to have disturbing thoughts about harming my dog and myself... I immediately filed a complaint with the medical board. David Royal should have been completely struck off for such irresponsible actions. I explicitly warned him about the dangers of stopping these medications abruptly, and he dismissively claimed switching medications would be fine - when I should have been gradually tapered off. The plan was to have an implant injected into my abdomen every three months, but I ultimately had to perform the procedure myself due to their complete lack of follow-up care. More recently, I discovered my cancer has metastasized to my liver - a fact the doctor concealed from me for two years... I reported this negligence to the medical board again. During a recent appointment for respiratory issues, the doctor refused to prescribe antibiotics. A week later, my condition worsened - as if the medication would cost them personally. Throughout my experience, I've encountered nothing but systematic negligence. I have zero trust in these healthcare providers. They claim to have a duty of care to patients, but I feel utterly insignificant. The Hippocratic Oath? Absolute nonsense! Their service is pathetic, and the entire system needs a serious overhaul. Years ago, doctors commanded respect. Now, patients must be their own advocates. You must be assertive during appointments - never let them patronize or steamroll you. Enter consultations prepared and confident. The old belief that "doctor knows best" is obsolete. They're not infallible specialists, but practitioners operating on generalized assumptions. Don't hesitate to challenge and interrupt if you feel dismissed. They despise being questioned, believing themselves superior to patients. NEWSFLASH: THEY ARE NOT. Good luck navigating this broken system.
I wish there was an option to schedule an appointment in advance. My experience shows that to consult the doctor familiar with my medical history, I'm forced into an inconvenient process. I have to..
The Manor House Surgery
Colleen B.
I've been dealing with COPD and tried calling on Friday. No appointments were available, and I continued calling on Monday with no success. I've been attempting to reach someone since 8 this morning..
The Manor House Surgery
Ashley B.
Quick service and efficient personnel while waiting to drop off my friend for her medical visit. The staff was courteous and the process went smoothly.
The Manor House Surgery
Faye P.
Highlighting the unacceptable conduct of practice manager Ruth Barker Following an ongoing unresolved conflict with her I discovered this individual positioned outside the medical consultation area,..
The Manor House Surgery
K K.
Since joining Manor House surgery recently, I've been impressed by their welcoming staff and genuine commitment to patient care. Their approach makes me regret not choosing this practice much..
The Manor House Surgery
Carl h.
The medical staff were the sole bright spot in this ordeal. After our 5-month-old underwent surgery and wasn't acting normally, we were initially denied an appointment and told to call back the next..
The Manor House Surgery
Sharon C.
I went for blood tests in the morning for my consultant to check if my cancer had returned, and by 7 PM, I received a text telling me to contact the doctors the next morning about my recent tests...
The Manor House Surgery
Lyndsey F.
Scheduling here is a nightmare. They demand you book a Saturday morning slot a month ahead of time. Their customer service is abysmal and completely impractical for people with unpredictable health..
The Manor House Surgery
Ruth I.
My general practitioner and their team are incredibly welcoming and friendly. Scheduling appointments is always a smooth process. The surgery efficiently sends my prescriptions directly to the..
The Manor House Surgery
Ollie S.
Complete garbage and their bedside manner is absolutely appalling. You're lucky to get a mere 5-minute consultation after waiting around a week, and if, like me, you have ongoing health issues,..
The Manor House Surgery
Steve D.
Where do I begin I'm battling terminal cancer and have received absolutely no proper monitoring They recklessly removed my long-term antidepressants, which led me to have disturbing thoughts about..
The Manor House Surgery
Rezurrectsz R.
Unsatisfactory service experience. I asked for a callback, but they claimed it wasn't recorded in their system after I had already waited for their response. The issue definitely requires..
The Manor House Surgery
Laura J.
Completely repulsive. Every now and then you might encounter a tolerable appointment, but in the vast majority of cases, they display total apathy. They consistently provide inaccurate details,..
The Manor House Surgery
K'alyke R.
It's somewhat mediocre. I'm not entirely convinced by their approach, and compared to my previous healthcare providers in Scunthorpe, these professionals seem less empathetic and more dismissive..
The Manor House Surgery
tom s.
I'd give zero stars if I could! My toddler is currently hospitalized at James Cook and has been diagnosed as anemic, potentially requiring either an iron infusion or blood transfusion. The health..
The Manor House Surgery
Richard G.
They refuse to renew my prescription without scheduling a doctor's consultation, which seems unnecessary. This approach squanders National Health Service resources and potentially prevents patients..
The Manor House Surgery
kenny s.
To each their own, but in my personal experience, The Manor House Surgery provides outstanding service. From the entire staff to Dr David Royal, I have no complaints whatsoever. Kenny Surtees.
The Manor House Surgery
Name A.
The reception staff at this medical practice are incredibly frustrating and uncooperative, with absolutely zero digital support options. I was forced to contact 111 just to secure an appointment...
The Manor House Surgery
Marie H.
I contacted the surgery regarding another round of penicillin capsules as advised by my James Cook doctor if the rash hadn't completely cleared. The practice nurse at 5pm confirmed all details were..
The Manor House Surgery
Claire H.
No matter how specifically I request a doctor's appointment, I always end up seeing a nurse practitioner... I'm starting to wonder if they actually have any real physicians working at this practice.
The Manor House Surgery
christine J.