The Manor House Surgery

I've been stuck with Manor House Surgery for a decade, reluctantly adhering to the familiar-is-better mindset. Except for a few decent doctors struggling under pressure, I absolutely cannot endorse..

I've personally always been treated well, but the manner in which the doctor couple handled my daughter was appalling. The wife belittled her suffering, implying she was exaggerating, with..

Highlighting the unacceptable conduct of practice manager Ruth Barker Following an ongoing unresolved conflict with her I discovered this individual positioned outside the medical consultation area,..

My general practitioner and their team are incredibly welcoming and friendly. Scheduling appointments is always a smooth process. The surgery efficiently sends my prescriptions directly to the..

The medical staff were the sole bright spot in this ordeal. After our 5-month-old underwent surgery and wasn't acting normally, we were initially denied an appointment and told to call back the next..

I went for blood tests in the morning for my consultant to check if my cancer had returned, and by 7 PM, I received a text telling me to contact the doctors the next morning about my recent tests...

It's somewhat mediocre. I'm not entirely convinced by their approach, and compared to my previous healthcare providers in Scunthorpe, these professionals seem less empathetic and more dismissive..

Incredibly unhelpful staff and a frustrating booking process! I attempted to schedule an appointment multiple times throughout the week, but every time I called at 8am, they were completely full...

Staff are absolutely appalling. My beloved mother passed away in November 2022, and we received a phone call from an employee named Linda in February 2023. A voicemail was left, (video attached) My..

I wish there was an option to schedule an appointment in advance. My experience shows that to consult the doctor familiar with my medical history, I'm forced into an inconvenient process. I have to..

Quick service and efficient personnel while waiting to drop off my friend for her medical visit. The staff was courteous and the process went smoothly.

Dr. Elliot demonstrates exceptional compassion, and both Dr. Walker and Dr. Royal share a similar attentive approach, truly listening to their patients.

I visited with Annette earlier today, and she was incredibly helpful and personable. Her friendly demeanor made me feel comfortable, and she carefully listened as I explained my concerns, guiding me..

Scheduling here is a nightmare. They demand you book a Saturday morning slot a month ahead of time. Their customer service is abysmal and completely impractical for people with unpredictable health..

Steer clear of this medical practice - it's impossible to secure an appointment. Their hours start at 8, but by 8:10, all slots are already filled. You'll be forced to contact 111 to resolve..

Since joining Manor House surgery recently, I've been impressed by their welcoming staff and genuine commitment to patient care. Their approach makes me regret not choosing this practice much..

I'd give zero stars if I could! My toddler is currently hospitalized at James Cook and has been diagnosed as anemic, potentially requiring either an iron infusion or blood transfusion. The health..

I've been struggling to secure an appointment for weeks now. Every time I'm advised to call at 8am, the available slots are already fully booked. Their scheduling process is completely ineffective..

I've been dealing with COPD and tried calling on Friday. No appointments were available, and I continued calling on Monday with no success. I've been attempting to reach someone since 8 this morning..

To each their own, but in my personal experience, The Manor House Surgery provides outstanding service. From the entire staff to Dr David Royal, I have no complaints whatsoever. Kenny Surtees.