Parkside Surgery
RH
Richard H. 2 years ago • From Google
Bad
My encounter with this medical practice last year during my pneumonia was absolutely terrible. Despite repeatedly calling for an appointment over three weeks, I was consistently dismissed with comments about everyone having a cough. I had hoped they would recognize I wasn't someone who frequently sought medical attention, given I hadn't visited a doctor in roughly 15 years prior. When I eventually secured an appointment, a nurse performed a cursory examination and claimed there was no lung infection. Approximately two weeks later, still feeling unwell, I opted to visit the hospital's walk-in clinic. They conducted an X-ray and diagnosed me with severe pneumonia. Subsequently, I spent around six months cycling in and out of hospital because the untreated condition had developed into empyema, which will likely result in permanent lung scarring and damage. I understand their reluctance to prescribe antibiotics too readily, but providing them initially would have prevented the pneumonia from escalating to such a critical state. As a consequence of this experience, I have since switched medical practices.
Karen E.