Bridgnorth Medical Practice

It would be incredibly beneficial if we weren't stuck on hold for nearly an hour every time we try to schedule an appointment for the Highley surgical center now managed by Bridgnorth. There's no..

Utterly appalling service today. At 8:15, there were 40 people lined up outside, and securing an appointment seems impossible. The system is ridiculous - if you arrive in the morning, you can't book..

An utterly substandard healthcare provider. While I recognize the challenging circumstances professionals face, this practice falls far below my previous experience, and those challenges are surely..

I've been stuck with this GPS system for a year, and it's absolutely terrible. A hospital consultant sent a letter indicating I needed an urgent GP appointment, but I don't even know who my doctor..

The majority of the front desk staff are friendly and accommodating, but the practice manager was unresponsive when I raised concerns about a physician's unprofessional and discourteous behavior...

Spent ages waiting for my appointment, despite being instructed to arrive at 11, I wasn't called until 12:30. That's a grueling 90 minutes in a suffocating waiting room without any air conditioning,..

A complete disaster from start to finish. Absolutely nothing redeeming about this product or experience. Total waste of money and time, with zero value or quality to speak of.

Absolutely not worth it - look elsewhere for a more reliable service. The phone wait is endless, and even after holding, you might not secure an appointment. When they do schedule you, there's a..

Complete disaster of a reservation platform

This medical practice is a complete disaster. They allowed a 7-year-old child to endure hours of agony while failing to fulfill their basic responsibilities. At 9am, they prescribed medication..

I appreciate the thorough examination and recommended diagnostic tests for my wife's health concerns during her recent appointment on 28/3/2024. The overall experience has been exceptional, with..

Quick visit for my vaccine dose, minimal waiting around

Securing a medical consultation at this practice is an exercise in futility. Their appointment system is designed to exclusively offer slots on the same day of calling, which is completely..

Exceptional front desk team. Phlebotomists are top-notch Might benefit from additional temporary physicians

Medical staff here are incredibly frustrating. It's nearly impossible to schedule an appointment or get anyone to actually listen and help you. I'm convinced this might be the most incompetent..

Spent hours attempting to secure an appointment, only to be dismissed and told to try again the next day unless it's a critical medical situation. But how am I supposed to determine the severity of..

I'm tempted to elaborate on the absurd scheduling issues, but I'll save that for another time. AVOID BOOKING A BLOOD TEST ONLINE, as my daughter learned the hard way. She cleared her work schedule..

The medical professionals here not only demonstrate kindness but genuinely show that they truly care about their patients.

Called repeatedly starting at 8:30 AM, constantly pressing buttons, only to encounter repeated busy signals and disconnections. Attempted contact using multiple devices, yet experienced the same..

Deeply let down by their sluggish and needlessly complex phone support. The staff proved to be remarkably unhelpful, consistently brushing off concerns and providing conflicting guidance that only..