Acklam Medical Centre

The care I received was excellent, with swift attention and a courteous, professional approach throughout.

The consultation was very good, with sufficient time devoted to understanding my concerns, and the clinician demonstrated both expertise and a welcoming manner.

Excellent and thorough consultation with the healthcare professional. They answered all my questions clearly and we communicated well together. Very professional approach.

The reception staff member was exceptionally kind and attentive, ensuring I felt listened to and valued throughout my visit. They made considerable effort to help me obtain the appropriate support..

I've utilized the recently implemented econsult platform on two occasions, and I must express my utmost satisfaction. Gone are the days of enduring the dreadful, prolonged 8 AM telephone queue,..

I had a very positive experience during my recent visit. I submitted an online consultation request and was pleasantly surprised to receive a call from the reception team within a short timeframe,..

I submitted an online consultation early in the morning as I required a follow-up appointment and received a phone call shortly afterwards offering me an appointment later that same day. The..

Attended for a vaccination appointment and was seen by a healthcare professional immediately upon arrival with no delay. Much appreciated.

I recently visited for my seasonal flu vaccination and found the appointment to be exceptionally well-organised and efficient. I was very pleased with the standard of service provided, and I..

Recently joined this practice and have found the entire team to be remarkably efficient, helpful, and supportive with a genuine willingness to assist. The reception staff, clinical team, and..

I attended an appointment and had a really positive outcome. The clinician was very helpful, professional and friendly. I felt genuinely listened to throughout the consultation, given plenty of time..

I'm very pleased with this surgery. I often have no problem getting an appointment at a time that works well for me and the clinical staff along with the reception team are always very polite and..

I experienced a deeply frustrating encounter with the customer service at this establishment. The receptionists displayed a remarkable lack of attentiveness and exhibited an unpleasant demeanor..

I had a telephone conversation where the team members were courteous and took time to clearly communicate the circumstances to me.

I recently joined this practice and attended my initial annual health review. The appointment ran to schedule, and I was greeted warmly by the nursing staff. I received information regarding the..

I have been a patient at this practice for a quarter of a century, and I must express my profound disappointment with their current state of affairs. It's disheartening to witness the decline in..

I recently attended an appointment at the surgery for a health concern and was fortunate to be seen by a clinician who demonstrated genuine interest in my care. I appreciated their engaged approach..

As always with my appointments at this practice, the explanation of what was being examined and the next steps were communicated very clearly.

Attended for a flu vaccination appointment. Was seen promptly by the healthcare professional who was welcoming and explained the procedure clearly. The experience felt unhurried and comfortable..

I had an appointment with a clinician who was very helpful and gave me the confidence to discuss my concerns. They were very supportive and ready to listen. A lovely experience, thank you so much 🥰