Dean Cross Surgery

I have consistently had a very positive experience at this practice.

A highly satisfactory practice that has served me and my family well throughout an extended period. I find it straightforward to secure appointments by calling early in the day or through the..

I have nothing but praise for this practice. There are occasions when appointments run slightly behind schedule, but once you're seen, it becomes clear why that's the case. The clinicians genuinely..

I am in my late sixties and have adapted to modern healthcare approaches. I recognise the pressures facing the NHS and understand that digital solutions are necessary given increasing demand. I have..

A big thank you to the clinical team at the practice. My spouse and I are now in the later stages of our lives, and we occasionally experience various health concerns. The staff members are..

Excellent medical practice. Welcoming team members. Comprehensive professional and compassionate healthcare provider and support staff.

The wait time to reach someone by telephone was considerably longer than expected and fell short of the standard I would anticipate from a medical practice.

This practice has fallen short of my expectations in terms of both compassion and efficiency. I was particularly concerned about the approach taken during the initial enquiry process, where I felt..

I previously held this surgery in high regard and would recommend it to those around me, but my recent visits have been disappointing. Obtaining a telephone appointment is challenging, and..

The experience has been consistently excellent.

I was unable to give a lower rating but felt compelled to leave feedback. What steps are required to obtain an appointment with a clinician? A standard appointment slot as was previously available..

I found the reception team's manner quite unwelcoming during my visit. There appears to be room for improvement in how patients are greeted and assisted.

I have always found that from the receptionist through to the clinical staff, the practice offers excellent care.

An excellent medical practice where the team consistently demonstrates exceptional dedication to patient care.

There is little point in attempting to contact this practice by telephone as it is unlikely to be successful.

I've consistently had positive experiences at this practice. I come from a background where professional relationships were valued and well-established within the community, so I've always..

As someone accustomed to the traditional approach of calling the surgery to arrange an appointment with a doctor, the transition to the online appointment system represented a significant change in..

My family and I have been patients at this practice for more than six years, and throughout this time we have consistently had positive experiences. The reception staff have always been particularly..

Excellent experience whenever I've reached out to them on behalf of my family members. Much appreciated.

Not seen my gp for ages. Had to wait months last time back in 2021. Any correspondence is hard and difficult as avoidance is their moto.