Cornford House Surgery

Scheduling an appointment is a challenging process, and the front desk personnel can come across as somewhat discourteous. This is the primary factor behind my low rating. The in-person clinic..

Personnel were overheard making disparaging comments about patients immediately following phone interactions

I called the clinic yesterday experiencing significant discomfort and was fortunate to speak directly with Dr. Green, who promptly scheduled me for an appointment this morning. He saw me right away..

I was thoroughly impressed by the staff at Cornford House during an urgent medical need while traveling in Cambridgeshire. The entire team went above and beyond to assist me, with incredibly..

At this point: EXTREMELY UNSATISFACTORY This medical practice has definitely declined: Our local pharmacy continuously struggles to obtain the prescription medications crucial for managing my..

A truly abysmal medical practice that epitomizes poor customer service. Their phone system is a nightmare, forcing patients to endure endless waiting times with irritating background music, only to..

Getting a doctor's appointment is incredibly frustrating. By 8:30 in the morning, all available slots have vanished. Their much-advertised online booking system is essentially useless, only handling..

Dr Haer knows everything, he is so thorough so amazing so helpful I’ve needed a doctor a lot and I’ve never come across a better dr in my life. He has saved my life, I couldn’t wish for a better..

I'm baffled why they would schedule me for a 1:30pm slot when they were fully aware they'd be closed for Easter. I trekked all the way there only to find a locked door and a sign indicating they..

I cannot fault the Doctors and Nurses themselves. They are amazing and supportive. They listen to your problems and never ever leave you in pain or struggle. There is also 1 gentleman on reception..

I'm uncertain about patient expectations, but I've discovered the staff to be incredibly welcoming and supportive. The reception team is particularly accommodating, with some fresh faces which adds..

Compassionate and courteous assistance at the reception area, especially during these challenging times when securing an in-person medical consultation is incredibly tough and potentially..

Once more, I'm experiencing difficulties with my medication refill. I submitted my recurring prescription at the pharmacy, and after five days, I still haven't received approval from Cornford house.

The vaccination center is impressively organized, with plenty of helpful personnel guiding visitors and a comfortable post-injection waiting area where you can rest for the mandatory 15-minute..

Covid-19 vaccine: My mother received her initial vaccination dose yesterday. The staff were well-coordinated and incredibly supportive. It was evident that significant planning and care had been..

Signing up with this medical practice online was a breeze, with a straightforward and speedy registration process. The welcoming reception team helped me set up digital service access without any..

Outdated web platform and digital scheduling interface from the 90s era. Phone wait times are completely intolerable. After more than two decades, their service quality has deteriorated so..

Always compassionate, warm, and delightful. Their entire staff demonstrates remarkable professionalism and understanding, especially when interacting with seniors and individuals with disabilities,..

During my four-year tenure as a patient at this facility, I encountered an outstanding staff member today (29/04/2022) who went above and beyond to assist me with resolving my name discrepancies on..

Fantastic medical practice in Cambridge! They consistently provide timely appointments and delivered critical care exactly when I required it most. I wholeheartedly endorse this surgery to anyone..