Priors Field Surgery

This practice has been incredibly frustrating to deal with. I attempted to arrange a telephone consultation but was informed this wasn't available. Instead, I was directed to complete an online form..

I have only been with this practice for a few months and I must say the clinical team are excellent. The front desk staff are incredibly supportive, and on the two occasions I have required..

I previously had a very positive experience at this practice. However, my recent visits have been frustrating due to difficulty securing appointments and having scheduled slots cancelled. While I..

The clinical staff members are very pleasant, however I found the front desk team to be somewhat curt in their manner. The reception area doors remain unlocked during the lunch period, yet visitors..

Excellent practice - have been wonderful both with me and my young child! Can always secure an appointment promptly when needed and the team have consistently shown understanding and care; they..

Experienced a lengthy wait of around ninety minutes before encountering a receptionist whose manner I found quite abrupt. I was unable to secure an appointment as the practice appears to be..

The receptionist's manner was unwelcoming and confrontational. Their demeanor suggested a lack of genuine engagement with patients.

I struggled to reach the surgery as the line was constantly engaged, and when I finally managed to connect, I was kept waiting for an extended period before the call disconnected. This was..

It is extremely difficult to obtain an appointment at this practice. When contacting them, the standard response tends to be a referral to alternative services, even after waiting in a queue. This..

Following the change in management, the practice has consistently been unable to have my prescription ready when I attend my appointments, and there has been a lack of communication regarding this..

I would recommend considering alternative surgeries in the area. My experience with this practice has been consistently disappointing. Obtaining appointments has proven very difficult, and the..

The practice has historically maintained high standards with patient welfare as its priority. The main area of concern previously was the condition of the waiting area. Following the recent..

I recently used the online query service that has recently been introduced at the practice. The system is straightforward to use, and I appreciated not having to spend time waiting on the telephone...

Have been registered with this surgery for 22 years, and it used to be excellent. The entire team was welcoming and supportive, with the reception staff being particularly helpful. The situation..

A very disappointing experience overall. The front desk team were unhelpful, and the clinical staff fell short of expectations. Following a recent hospital discharge from abroad, I returned to the..

Had a scheduled phone consultation regarding my medication. After waiting for over an hour, I received a message indicating the healthcare provider had attempted to contact me without success. I..

There has been a significant improvement in the service this year. The team members are pleasant and professional. The online appointment system works well.

I've had nothing but positive experiences at this practice over the past few months. The clinical staff and reception team have all been helpful and efficient. It appears the practice may be..

I've had considerable interaction with the practice over the last few months. The front desk staff have consistently demonstrated politeness and helpfulness, though there's always room for a bit..

The clinical staff members are genuinely pleasant and approachable. The reception team are generally welcoming, though a few can come across as a bit curt. The overall care provided is of good..