Beech Tree Surgery
one year agoKeziah G. one year ago • From Google
Excellent
New patient impressed by attentive listening and efficient reception
As a brand new patient I was so impressed by the surgery. The clinician had taken time to read my notes in preparation for the appointment and was patient and had time to listen to all my concerns. The receptionist is an absolute star - kind and friendly to everyone whilst very capably, quickly and efficiently handling every issue that came up. These things make a huge difference to patients who may attend feeling vulnerable and unwell, and are very much appreciated.
Beech Tree Surgery
one year agoDear Keziah, Thank you so much for your kind and thoughtful review. We’re delighted to hear that this early experience with us was a positive one, and that both Dr. Ebi and our reception team made you feel listened to and well cared for. Your feedback means a great deal to us, and it’s especially encouraging to know our team made a genuine difference at a time when you might have been feeling vulnerable. We’ve shared your comments with the team, including reception, and they were truly heartened by your comments. Warmest wishes, Beech Tree Surgery
Fundamental courtesy would be appreciated.
Beech Tree Surgery
Julie O.
The healthcare professional who saw me provided efficient and effective treatment once I was able to access an appointment.
Beech Tree Surgery
Lesley V.
I've attended appointments with the same clinician on several occasions. They are an excellent healthcare professional. They never hurry through consultations. They demonstrate considerable patience..
Beech Tree Surgery
Linda C.
The ability to communicate directly with the medical staff proved significantly more effective than telephone consultations, making it considerably easier to articulate concerns without experiencing..
Beech Tree Surgery
Stephen H.
The practice appears to have a relatively quiet waiting area, however booking an appointment can prove to be quite challenging.
Beech Tree Surgery
Christine Thorne
Dr Gupta showed understanding,, caring and compassion to my husband and me during my husbands illness. Nothing was too much trouble to him, his skill as a doctor, kindness and thoughtfulness..
Beech Tree Surgery
Eleanor D.
I have been attending this practice for several years and initially experienced some administrative challenges and saw different practitioners on various occasions. However, over the past year or..
Beech Tree Surgery
Gemma M.
The online form system offers a convenient method for submitting inquiries about new or existing health concerns. Submissions are promptly assessed and suitable follow-up arrangements are..
Beech Tree Surgery
georgina p.
Excellent medical professionals who consistently demonstrate helpfulness.
Beech Tree Surgery
Michael E.
I find it frustrating that prescriptions cannot be collected after 1130 am on Fridays when the practice closes until Monday. I arrived at 1125 am on a Friday only to discover the surgery had already..
Beech Tree Surgery
Richard W.
Highly streamlined and well-organised.
Beech Tree Surgery
Olga A.
Had a positive interaction with helpful guidance and suitable investigations provided, much appreciated.
Beech Tree Surgery
Chris K.
I am very disappointed to have to share this feedback. The relevant health authority should consider a thorough review of this practice. The surgery appears to operate at maximum capacity from..
Beech Tree Surgery
Sarah S.
The healthcare professional was exceptionally supportive and provided thorough explanations throughout the consultation. They discussed the upcoming care pathway and explored various treatment..
Beech Tree Surgery
Lindsey W.
The healthcare professional I saw was exceptionally kind and demonstrated genuine understanding. I felt heard and valued throughout my visit. From my initial contact with the welcoming reception..
Beech Tree Surgery
Steve R.
I recently visited my local GP practice for a consultation. From the moment I booked my appointment through to my face-to-face visit with the clinician, undergoing necessary tests, and attending a..
Beech Tree Surgery
Beveley H.
Outstanding experience. The team members are consistently welcoming and take their time with each patient without hurrying through appointments. They make a point of explaining matters clearly...
Beech Tree Surgery
Libby W.
This surgery has significant issues. Obtaining an appointment is extremely difficult. You are repeatedly directed to submit requests through their online system and while responses come quickly, it..
Beech Tree Surgery
Joshua F.
We would not recommend this practice. We booked an appointment at one location, but shortly before our appointment time we received a text message notifying us that the appointment had been moved to..
Beech Tree Surgery
Greg D.
Consistently outstanding service, management and clear communication throughout my visit.
Beech Tree Surgery
Shirley F.