Hill Brow Surgery Pms Practice

Excellent practice, and I am really pleased with all that they do. All the staff work really hard. However, attempting to book a routine appointment through the online system appears to have become..

I feel anxious about the prospect of becoming unwell because securing an appointment is extremely difficult. I prefer face-to-face consultations rather than telephone conversations, and I find it..

Attended an appointment on 17 June regarding my mother who had recently been discharged from hospital following a respiratory infection. The hospital discharge documentation indicated that a blood..

I originally joined this practice following a recommendation and have found them to be excellent healthcare providers. At my first appointment, I received medication for a condition that had..

Got a message asking me to contact the surgery with some details. I've been trying to reach them for several days now without success, as the phone line appears to be constantly engaged whenever I..

Why must the reception staff be so curt? Being new to this practice, I wasn't entirely familiar with how things work. After spending considerably longer than expected waiting on the phone, I was met..

I understand there may be challenging circumstances currently, but I'm frustrated after spending over half an hour attempting to reach the practice only to encounter a continuously engaged line...

Called repeatedly over many attempts and finally managed to speak with someone, only to be informed that there were no available slots and advised to try calling at 8am. I followed this guidance but..

I experienced considerable difficulty accessing appointment services at this practice. After multiple attempts to reach reception and extended waiting times on the phone, I was informed that a new..

It is extremely difficult to reach the practice and arrange an appointment through available contact methods.

From submitting the online form, receiving an appointment link within a week, being seen by a lovely, efficient and kind clinician today, receiving a referral to physiotherapy and being seen the..

Called on behalf of a family member with a long-term condition and despite being under considerable pressure, the reception staff member was exceptionally accommodating and managed to schedule a..

I've recently relocated to a different area, and my experiences at my new GP practice are markedly different compared to my previous one. I had assumed that all GP surgeries were facing similar..

Disappointing experience, on three separate occasions when seeking appointments for various health concerns, I received a text notification indicating the practice had reached safe capacity and was..

My wife and I have been attempting to arrange a fostering medical form through our GP practice, but we have encountered significant difficulties with the staff response. Multiple reliable sources..

I found the service to be quite disappointing overall. The level of care provided fell short of what I would expect from a healthcare setting. I felt that I was not treated with the consideration..

I would not recommend this practice. The service quality fell short of expectations, and I found the experience to be disappointing overall. There are better options available elsewhere.

Excellent service received. I attended with a minor injury and the team accommodated me shortly before the end of the day, which prevented the need for hospital attendance. Medication was prescribed..

I was hesitant about leaving feedback, but following a recent appointment to discuss my health concerns, I felt the clinician seemed dismissive of what I was experiencing. I have existing health..

It is extremely difficult to reach anyone by telephone at this practice. On two separate occasions, I spent hours on hold listening to music with no indication that my call was in a queue or being..