Rainham Health Centre

How does this clinic operate? We attended on two occasions, made phone calls, and completed registration, but the expected callback from the clinician never materialised. I was seeking information..

I felt this practice was not well organised. In my view, the team appeared to lack adequate training and support. I observed what I considered to be inefficiencies in how the practice operated. The..

I attended my appointment at the Health Centre on the scheduled day, only to be informed that my appointment needed to be rescheduled to two days later due to staff availability. I was not notified..

Extremely poor service experience. The reception staff seemed uncertain when answering my enquiries. I am well into my pregnancy and visited for a prescription, only to be informed it would take..

The practice appears to prioritize expanding its patient list over providing adequate care for existing patients, seemingly driven by financial incentives rather than patient welfare.

A deeply frustrating experience at this practice. Appointments continue to be conducted primarily by telephone rather than in person, and the phone lines are frequently difficult to reach. When..

I was very disappointed with my experience. Despite having a scheduled appointment, I found myself waiting considerably beyond the appointed time. The staff at reception appeared unhelpful, and..

This has been among the most disappointing practices I have experienced. The telephone lines are difficult to reach. When appointments do occur, consultations feel hurried and I have concerns about..

The practice was slow in responding to my inquiries, and I found the front desk staff to be unwelcoming. I experienced difficulty arranging appointments through telephone contact and felt the..

The reception staff member was extremely accommodating. I contacted the practice on Monday regarding a medication that required approval. An appointment was arranged for Wednesday to discuss the..

I would not recommend this clinic as I felt the service lacked professionalism. I was dispensed medication that appeared unsuitable for my existing treatment regimen. Fortunately, I consulted with..

I had a very negative experience with this practice and regretted switching my GP registration here after relocating. The service fell short of what I was accustomed to at my previous location.

The reception team and insufficient staffing levels are creating substantial obstacles to obtaining care, which raises questions about the quality of healthcare provision. It would be beneficial for..

This practice has experienced a noticeable decline in quality. Certain members of the front desk team appear to create unnecessary obstacles. The recently introduced appointment system has been..

This has been the worst general practice experience I have had. From my initial visit, I encountered difficulties. On multiple occasions, I booked face-to-face appointments only to be contacted and..

The front desk staff are welcoming, approachable and provide excellent assistance. Recently, I needed an urgent appointment and visited the health centre. They had no available slots and suggested I..

The team demonstrated a helpful and supportive approach throughout my visit.

Very friendly and treated with respect during a blood test appointment 🙏❤️

This practice has been extremely disappointing to deal with. The appointment booking process is unnecessarily complicated and frustrating. On several visits, I was directed to use different..

Since 2025 this surgery has drastically deteriorated. Partly due to the change in using an app for appointments which rarely works and is only good for tech savvy so the elderly have no chance. Even..